Commentary

Richard Martin
 

Timely, Slick Centro Gives Palm A Shot In The Arm

My colleague Eric Zeman already has written about the new Palm Centro, unveiled yesterday at the Digital Life show in NYC. I just want to add: this is a great idea on Palm's part, the smartest move the company has made since it finally bought a perpetual license to its own OS from its Japanese owner last year. Whether or not it's enough to save Palm I don't know but this $99 sorta-smartphone is a timely and slick piece of technology.

My colleague Eric Zeman already has written about the new Palm Centro, unveiled yesterday at the Digital Life show in NYC. I just want to add: this is a great idea on Palm's part, the smartest move the company has made since it finally bought a perpetual license to its own OS from its Japanese owner last year. Whether or not it's enough to save Palm I don't know but this $99 sorta-smartphone is a timely and slick piece of technology.Zeman points out correctly that "Of the 160 million cell phones sold annually in the U.S., just 5%, or 8 million, are smartphones," and that 5% gets a disproportionate amount of attention from both vendors and IT journalists like us. Going after the other 152 million with a user-friendly gadget for under 100 bucks is a no-brainer, but it took the rather desperate straits in which Palm finds itself to get someone to do it.

The Centro offers "the power of a broadband smartphone at the price of a standard 12-key phone," said Ed Colligan, CEO of Palm, at the debut press conference. That's a bit of an exaggeration, but there's no question that this device could open up smartphone-style browsing and mobile e-mail to an entire new class of consumers. That's an overdue move.


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It's no accident that Palm, swiftly slipping behind its larger and more innovative rivals, and Sprint Nextel, the No. 3 U.S. wireless carrier, have teamed on the Centro. Marketing breakthroughs often come from companies playing catch-up.

I think it'll sell steadily if not spectacularly, and I think it gives Palm, whose Treo line of smartphones retains a fiercely loyal if dwindling corps of enterprise users, a whole new market niche.

P.S. Eric's post is worth re-reading for the argument played out in the comments, which provides a snapshot of the creaky oligopoly that still prevails in the U.S. wireless carrier market.


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