Commentary

Use Your Illusion: Living And Working In A Virtual World

Most CIOs feel that the workplace can sometimes get a bit, well, unreal. According to The Conference Board, they ain't seen nothing yet.

Most CIOs feel that the workplace can sometimes get a bit, well, unreal. According to The Conference Board, they ain't seen nothing yet.The Conference Board is one of the most respected names in business management. When The Conference Board tackles a topic, that means it's a bona fide business concern.

This week the Conference Board weighed in on the subject of virtual worlds. In a new report entitled "Crafting a Strategy for Virtual Worlds: Eight Questions to Ask," the Conference Board tackles the tricky subject of what business managers are supposed to make of the growing use of virtual reality sites like Second Life, Kaneva, and There.


More Global CIO Insights

White Papers

More >>

Reports

More >>

Webcasts

More >>

"Although virtual worlds appear to mimic the real world, this is an illusion," said the author of the report, Edward Roche, in a statement (I love that quote). The point he's making is that virtual worlds function according to the rules of the people who put them together, not real-world business rules. That means managers who are looking to do business or get employees involved (or let employees get involved) in virtual worlds need to be aware of how they work: what transactions are allowed, acceptable codes of behavior, and the types of corporate information that can be imported or exported, for example. "For the business community, choosing the right virtual world to use is a crucial decision," Roche said.

Plenty has been written about businesses that are moving into virtual worlds, Second Life in particular. For management, dealing with workers in virtual worlds is becoming more of a reality, as well. IBM workers in Italy are threatening to strike this week in Second Life, though exactly what that means is open to interpretation, according to a blog by my colleague Mary Hayes Weier.

The Conference Board's eight questions concerning virtual reality are mostly (you'll pardon the expression) pragmatic stuff: what's the corporate purpose, who's in charge, how much will it cost, what's the revenue model?

My favorite question is this: "Is IT up to the job?" In other words, will CIOs endorse and support end-users' desire to move into virtual reality, and help management figure out a way to make it work for the benefit of the company and its shareholders? Roche's answer: yes.

"The IT function in most companies is one of the most under-rated and under-appreciated groups," he said. (Amen to that.) "Unfortunately, continual nagging from users and extremely difficult technical challenges tend to make IT resistant to change. Often, a new project is considered little more than another headache. But, ultimately, IT can be counted on to get the job done. Just budget the money and get out of the way."

Love the sentiment. You don't hear that advice bandied about in connection with IT these days -- much less put into practice.

For CIOs, though, a tip: Make sure it's real money, not the virtual stuff.


Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
T-Shirt Giveaway T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting!
Subscribe to RSS

Resource Links