The InformationWeek -- Blogs
CIOs Uncensored

Topics:   CIOs Uncensored

  • Email this page E-mail this page
  • Print this page Print this page
  • Bookmark and Share
  • icon

Best Buy Creates International CIO Position


Posted by John Soat, Jan 28, 2008 06:08 PM

Electronics retailer Best Buy has tapped a former Accenture consultant as the new CIO of its international division. In today's global economy, is an international CIO a necessity or a redundancy?

Neville Roberts, Best Buy's new international CIO, is a former senior partner in Accenture's global retail practice. He will report to Robert Willett, CEO of Best Buy International and the company's overall CIO. Willett said in a statement:

I am confident that Neville’s proven ability with blue chip companies throughout Europe and Asia to interrelate their systems support and overall strategies will be of great value to us. Best Buy will benefit from his business acumen, strategic approach and deep technical skills as we continue our growth in Canada and China, further our partnership with The Carphone Warehouse in Europe, and embark on our expansion into Mexico and Turkey.

In his role at Accenture, Roberts had worked with such retail heavyweights as Wal-Mart and WHSmith, on projects like supply chain, e-commerce, CRM, and outsourcing, according to Best Buy. One of Roberts' first tasks will be to create a multichannel e-commerce platform for Best Buy.

Roberts also is tasked with creating something called “Best Buy-in-a-box,” which the retailer describes as "a suite of off-the-shelf IT packages and custom-built applications bound together by integration services, that can provide standardized systems and processes as Best Buy moves into new global markets." If that is what it sounds like it is -- a package of applications and standards for retailers to use when Best Buy stores are launched outside the United States -- it makes sense, because lack of standards and common systems can plague retailers' efforts at interoperability and economies of scale when expanding internationally.

It also may be the raison d'etre for the new position: to militate against the tendency toward balkanization of IT systems among various geographies and cultures. Then again, isn't that the CIO's job in most companies anyway?

Said Willett: "We all share a common goal: to leverage technology to its greatest advantage and assist the company in its efforts to transition from a technology-centered culture to customer-centered culture while working to humanize technology."

Does your company have a leader of its international IT strategy, and is that a separate person from the company's overall CIO? Not to put too fine a point on it, but is an international CIO really a good thing or an unnecessary layer of extraction likely to create more problems than he or she will solve?

« Verizon Makes A Killing On Wireless Data Revenue | Main | Bill Gates For Senate »



Sign up now for the weekly InformationWeek Blog Newsletter.


This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers.

Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service.

Important Note: This comment area is NOT intended for commercial messages or solicitations of business.




InformationWeek Chief Of The Year:
Call For Nominations
Know a dynamic, future-oriented tech chief? We're looking for the most insightful, innovative, forward-thinking business technology leader to honor as our 2008 Chief Of The Year. "Tomorrow's CIO" is the theme of our InformationWeek 500 Conference, and of a recent in-depth InformationWeek Analytics Report based on our extensive survey. The qualities identified with Tomorrow's CIO—equal parts leadership, vision, business savvy, technology expertise--are what we're looking for in our Chief Of The Year.

Candidates must be CIOs, CTOs, or VP-of-IT level executives. Nominations will be accepted now through Oct. 31, 2008.

Please send your nominations to: cjmurphy@techweb.com.



Sign Up For The CIOs Uncensored Newsletter
Every Thursday, Chris Murphy and his fellow analysts explore the business, strategy, and management issues most important to IT leaders.

Sign up for our free, weekly newsletter today!

Newsletter Archives


Global CIO Video



  1. First Firmware Update For The BlackBerry Storm Blows Into Town
  2. Alcatel-Lucent's Big Plans
  3. Google Gives Windows Users A Gmail Gadget For The Desktop
  4. Nokia Unveils The N97, Its Real iPhone Competitor


  1. Amazon Launches Experimental Mobile Shopping Feature
  2. BlackBerry Maker Offers $53 Million For Certicom
  3. Cyber Monday Web Traffic Reports Mixed
  4. Yahoo, CBS Radio Agree To Online Music Deal
  5. MySpace Brings Video To Cell Phones
  6. Infineon's Outlook Dire As Downturn, Qimonda Weigh

 
 

  Ars Technica
Boing Boing
Channel 9 Forums
CRN Blogs
Dr.Dobb's Portal: Blogs
Engadget
Gizmodo
GrokLaw
  Lifehacker
Schneier on Security
Slashdot
TechCrunch
Techdirt
Techmeme
Valleywag

  SEPTEMBER 2008
AUGUST 2008
JULY 2008
JUNE 2008
MAY 2008
APRIL 2008
MARCH 2008
FEBRUARY 2008
  JANUARY 2008
DECEMBER 2007
NOVEMBER 2007
OCTOBER 2007
SEPTEMBER 2007
AUGUST 2007
JULY 2007
JUNE 2007