Commentary

Howard Marks
 

MessageOne EMS -- Mail Management From The Cloud?

MessageOne's whole premise is that it's easier and possibly cheaper to provide e-mail filtering, continuity, and archiving from the Net than for organizations to use software and appliances and roll their own solutions. For many organizations, especially those with many distributed servers, it may be. Let's take a look at how each of their services looks against the popular alternatives.

MessageOne's whole premise is that it's easier and possibly cheaper to provide e-mail filtering, continuity, and archiving from the Net than for organizations to use software and appliances and roll their own solutions. For many organizations, especially those with many distributed servers, it may be. Let's take a look at how each of their services looks against the popular alternatives.Starting with filtering, MessageOne uses technology from ProofPoint to filter viruses and spam out of the incoming mail stream. It has the kind of features most users want, including user-by-user whitelists, blacklists, and quarantine. At around $1/user/month, it's more expensive than comparable service from Postini/Google but in line with the TCO of an appliance.

For continuity, it snatches data from Exchange using event sinks, sends it to their platform in the data center, and populates a Linux mail server with the data. You can specify how long to keep items in each mailbox, so execs can have 90 days of messages and most folks just a week to keep the storage costs down. You can fail-over a user, group, or whole server when testing or troubleshooting.


More Storage Insights

White Papers

More >>

Reports

More >>

Webcasts

More >>

If I used a replication and fail-over solution like NeverFail or Sonasoft the software would set me back $6,000 to $10,000 and I'd need to set up, monitor, patch, and eventually replace a server at a disaster recovery site where I'd also have to pay to have them house the server. If I have a bunch of branch offices, I'd love to pay $300/month for 100 users at each site than maintain 20 fail-over systems.

Finally, for archiving it just ups the retention period on its mail server, indexes the contents, including the contents of 300+ types of files, and gives you a cross-mailbox search/eDiscovery user interface. It's not quite as cool as a Centera, but at $1/user and storage charges that may add another $1 a user, it's a lot cheaper.

Archiving software like Symantec's Enterprise Vault or Mimosa Systems' NearPoint costs $20 to $50 a user. Add in a server, storage, and backups and $2/user/month may not look bad. On the other hand, you won't stub as much data with MessageOne as you might with an on-site archive since users will notice that retrieving a stubbed attachment over the Internet is slower than from the Exchange server.

Oh, yeah, it's one console for your Exchange Admin to learn, not one each for filtering, fail-over, and archiving.


Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
T-Shirt Giveaway T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting!
Subscribe to RSS

Resource Links