Commentary

The American Red Cross Has A New CIO

And he has a familiar-sounding set of priorities: cut costs and streamline business processes. He's also got to get to know a new CEO.

And he has a familiar-sounding set of priorities: cut costs and streamline business processes. He's also got to get to know a new CEO.The American Red Cross has been going through some changes at the top lately.

Mark Weischedel is its new senior VP and CIO. He was promoted from interim CIO, a position he held since former CIO Steve Cooper left last year. Weischedel was deputy CIO under Cooper, who worked for the Red Cross from 2005 to 2007. Before that, Cooper was CIO of the Department of Homeland Security.


More Global CIO Insights

White Papers

More >>

Reports

More >>

Webcasts

More >>

But the Red Cross has been going through another, more wrenching change at the top since late last year, when then-president and CEO Mark Everson was asked to resign, the result of a salacious scandal. "We've been in a period of transitions," Weischedel says, understatedly. He's met "briefly" with the organization's new CEO, Gail McGovern, who will start officially in June.

Weischedel says he has three IT priorities: (1) complete the organization's data center relocation and outsourcing arrangement with Computer Sciences Corp.; (2) redefine and streamline the organization's blood business; and (3) cut costs.

The first one has been "completed on schedule and on budget," he says. The second one will take a little more time. "We're largely changing our deployment strategy" for automating the blood supply chain, he says, a project that will involve both "IT and business process reengineering."

The Red Cross collects and distributes about seven million units of blood a year from volunteer donors, which represents nearly half of the nation's blood supply. The IT system that supports that processing and distribution was implemented in the 1990s, Weischedel says. "This would be an ERP type system," except "we don't use typical ERP software," he says.

Now Weischedel is looking to restructure that "large and complex program" by "chunking it into smaller projects and implementing it in phases," he says. He hopes to replace the "big bang" approach to blood-supply projects of the past by "restructuring that into chunks."

Weischedel's third priority seeks to address the Red Cross's current "financial challenges," and involves two IT efforts: standardizing the IT infrastructure, including such cost-saving projects as server consolidation, virtualization, and application portfolio rationalization; and reengineering IT through "stronger IT processes" and the "development of IT people." He says he currently has about 300 directly managed staff.

Weischedel wouldn't be specific about his organization's IT budget, even as a percent of revenue, but he did say he's taken a number of immediate actions -- staff reductions, contractual negotiations, and reducing projects that were less critical -- that already have helped close the Red Cross's "across the board" $200 million budget deficit.

Before coming to the Red Cross five and a half years ago as VP of its Biomedical IT Solution division, Weischedel spent 20 years in IT in the private sector. "Like most people, I was drawn to the mission," he says. "Most people come here to make a difference."

He admits that the changes at the top have caused him apprehension -- "largely around uncertainty." But they've also served to inspire him. "Change like that commands that you set aside your personal feelings and really provide leadership," Weischedel says.


Related Reading




Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

InformationWeek encourages readers to engage in spirited, healthy debate, including taking us to task. However, InformationWeek moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. InformationWeek further reserves the right to disable the profile of any commenter participating in said activities.

Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
T-Shirt Giveaway T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting!
Subscribe to RSS

Resource Links