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Full Nelson
Unified Something-Or-Other
The first use of the term was really around the concept of unified messaging, the merging of text and voice into a seamless user experience where e-mails could be heard and voice mails could be read. But now there's so much more to it. One company we talked to at VoiceCon, and a company that's been through all of the evolutions, is AVST, a so-called unified communications player. But after being in business for 25 years, Applied Voice and Speech Technologies seems to have lined up a few choice customers, so it should be in a position to help define the directional shift here -- a shift, by the way, that seems to be increasingly about an evolution to a unified communications infrastructure rather than a complete overhaul of the network. Watch here to see what AVST has to say.
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