Commentary
How Will Your Social Computing Strategy Deliver ROI?
I spoke with Matthew Greeley, CEO of Brightidea.com, recently and came away impressed with its approach to delivering real value with Web 2.0 sizzle. It just released WebStorm 5.0, which uses social networking elements to capture information that companies can use to drive innovation.I spoke with Matthew Greeley, CEO of Brightidea.com, recently and came away impressed with its approach to delivering real value with Web 2.0 sizzle. It just released WebStorm 5.0, which uses social networking elements to capture information that companies can use to drive innovation.You could think of it as a Facebook-like application with just the right amount of administrative flexibility to keep the IT guys happy.
A marquee client for BrightIdea.com is Cisco, which uses the platform to create custom portals that spark collaboration with customers, employees, or partners. According to Greeley, Cisco has seen impressive results using the platform, generating more than 700 ideas from almost 1,500 members in 100 countries. Try to do that with some Web-based surveys and polling widgets.
More Business Intelligence Insights
White Papers
- Creating the Enterprise-Class Tablet Environment - by Yankee Group
- The BlackBerry PlayBook tablet's Good Bones - by BlackBerry
Reports
More >>Webcasts
- Maximize ROI with Database Consolidation onto Private Clouds
- The ABC's of Cloud Computing in the Midmarket
Greeley told InformationWeek that many companies lack business focus when deploying a social computing strategy.
"Deploying generic social networks without a specific business objective is like putting up playgrounds at the office; it may be fun for a while, but don't expect it to improve the bottom line," said Greeley.
What I really like about Brightidea is how it has honed in on a particular business driver. By looking at how a company can manage innovation, Brightidea takes the best-of-breed approach instead of trying to be all things to all people. Greeley says once it perfects that piece, it can move on, driving deeper into the enterprise and affecting other more traditional areas of collaboration.
That focus should certainly give WebStorm 5.0 a leg up in the battles to provide social computing infrastructure to large corporations over the next few years.
Companies are finally realizing the more you can apply the fundamentals of Web 2.0 to specific business objectives, the better the chance at ROI.
Related Reading
| To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy. | |
|
|
T-Shirt Giveaway: Each week we're selecting one great comment from our readers. The author of the comment will receive an InformaitonWeek Community t-shirt. So get posting! |
Subscribe to RSSResource Links
This Week's Issue
Technology Whitepapers
- Mobile BI: Actionable Intelligence for the Agile Enterprise
- Creating the Enterprise-Class Tablet Environment - by Yankee Group
- How To Regain IT Control In An Increasingly Mobile World - by BlackBerry
- Red Alert: Why Tablet Security Matters - by BlackBerry
- New Visual and Wizard-Driven Paradigms for Exploring Data and Developing Analytic Workflows
Featured Broadcast
This white paper explains how to create a manageable, scalable environment suited to answer real-time business needs by building out a data center on a standards-based, virtualization-aware, energy-efficient and affordable platform. Plus, learn how virtualization is making the jump from the server realm into the application, mobile and database worlds in the additional resources section.
Learn More












