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Managing Processes At The Games

Atos Origin, the provider of IT infrastructure services and technology for the Beijing Games, designed and built two main classes of systems to run these Games: Games Management Systems (GMS) and Information Diffusion Systems (IDS). We'll explore GMS today and look at IDS next.

GMS supports the planning and operations of accreditation; sport entries and qualification; transportation and accommodation schedules; medical reports; protocol for VIP activities; arrivals and departures; and staff and volunteer management.

All of these applications require a high level of availability and security, Atos Origin says, as most of them are connected to highly secure systems such as police and security forces in Beijing.

Among the key components of GMS is the accreditation system that identifies all accredited participants for various events, manages registration, assigns access privileges and other rights to individuals, and provisions access control information. In Beijing, more than 200,000 Olympic athletes, coaches, officials, staff, volunteers and media require privileged access to events and must be registered and granted security clearance.

The transportation system component of GMS provides the planning and scheduling of transport services and fleet management for the Games, and allocates available transportation resources according to the service levels established for various groups.

The sports entries and qualification system, along with an athlete qualification system, collects data on each athlete and processes who is eligible to compete based on the qualification marks in the results system. It maintains the criteria for qualifying individual competitors, pairs, relays or teams based on the minimum and maximum qualification standards for any event, types of qualification, and quotas -- combining about 1,000 different criteria across all the events.

The medical encounters system gathers information relative to the different levels of health care being provided at the Beijing Games, generated reports for the medical management organizations (including the International Olympics Committee Medical Commission, Department of Health and others), and provides an online summary of each case history.

The GMS arrival and departure system gathers the expected arrivals and departures data for the Games, and provides the information to the groups responsible for managing travel arrangements as well as welcome greetings for delegations. A protocol system helps coordinate, schedule, and provide appropriate services for VIPs, including registration for events.

Finally, the staffing system provides support to the human resources department, functional areas, and other workforce management-related divisions at the Games. It includes all the functions needed for staff management, such as registering staff; planning workforce needs; staff selection for various positions; organizing interviews and training; planning and distribution of uniforms; helping in the creation of shift plans and assignments; and providing the accreditation system with staff personal data and positions.

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