The InformationWeek -- Blogs
CIOs Uncensored

Topics:   CIOs Uncensored : Compliance : Messaging : Outsourcing : Tech Careers

  • Email this page E-mail this page
  • Print this page Print this page
  • Bookmark and Share
  • icon

The Economy And Jobs: More Than You Can Handle?


Posted by Marianne Kolbasuk McGee, Sep 30, 2008 01:07 PM

Feel that? It's the economy quaking. With the House rejecting the $700 billion bailout bill, stocks seesawing, and loads of uncertainty looming, it's possible you'll have more candidates than you ever imagined applying for jobs at your company. Are you ready to handle that?

Hopefully, your company is still growing and in hiring mode, despite all the fear mongering. Better yet, hopefully, some kind of economic recovery plan will still come to fruition and the United States won't slip into what the trailers are billing as the Next Great Depression.

In the meantime, if you're someone looking for a job, or a manager wanting to fill a position, you know how that whole process can drag out -- from sending a resume, reviewing it, passing it along, interviews, negotiations, approval, and so on. Think about how much longer that process will take if you've got that many more people (notably those recently laid off) vying for the same job.

Even before the latest glut of bad economic news, some employers have found that a little bit of technology can go a long way in streamlining the hiring process, especially when they're anxious to put new employees to work sooner rather than later.

Not that long ago, SupportSoft, a provider of help-desk services and software, dumped its manual job recruitment and hiring processes in favor of using Web-based job candidate tracking tools from Jobvite, which delivers its offering via a software-as-a-service model.

Using Jobvite to help manage job recruitment workflow, SupportSoft recently hired a brand new team of 220 employees who are scattered throughout the United States and work from their homes.

SupportSoft hired these home-based "call center" employees in seven months using a staff of only three recruiters, says Wendy Brauchler, SupportSoft VP of HR. That sort of hiring by SupportSoft's tiny team of recruiters would've taken a great deal longer had the company relied on its old manual processes, sorting through applicant information, passing it on to SupportSoft hiring managers, and all the back and forth steps that happen after that, many which involve a lot of waiting.

Now, "everything is done from a portal and is real time," says Brauchler. When a job candidate is interested in a position that's posted on SupportSoft's job site, candidates submit their information electronically, and recruiters and hiring managers are immediately electronically notified about the applicant's interest. SupportSoft also recently added an assessment test to the online process to help screen candidates' skills before applicants' information is routed to company recruiters and hiring managers.

Jobvite manages the job-hiring workflow and tracks candidate information and status along the way, such as whether the person was interviewed and offered the position. On the back end, Jobvite's tools also help SupportSoft generate reports such as on the company's affirmative action plans, says Brauchler. By using the Jobvite tools to manage job recruitment and hiring, Brauchler estimates recruiting costs have been slashed by 50% "because we're not spending the amount of time we were spending on those processes and are able to generate reports faster," she says.

SupportSoft receives about 3,000 to 4,000 job applications annually. The company plans to more than double the size of its U.S. home-based call center team to about 500 people within six months, Brauchler says. So, the Jobvite tools should come in handy to handle that, too, especially if the volume of applicants surges.

Does your company use tech tools to manage its hiring processes? With all the economic uncertainty these days, do think your company will be getting much use out of them in coming months?

Tell us what you think.

« Data Leakage Is A People Problem | Main | Can You Prove Compliance In The Cloud? »



Sign up now for the weekly InformationWeek Blog Newsletter.


This is a public forum. United Business Media and its affiliates are not responsible for and do not control what is posted herein. United Business Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers.

Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of United Business Media LLC and may be edited and republished in print or electronic format as outlined in United Business Media's Terms of Service.

Important Note: This comment area is NOT intended for commercial messages or solicitations of business.




InformationWeek Chief Of The Year:
Call For Nominations
Know a dynamic, future-oriented tech chief? We're looking for the most insightful, innovative, forward-thinking business technology leader to honor as our 2008 Chief Of The Year. "Tomorrow's CIO" is the theme of our InformationWeek 500 Conference, and of a recent in-depth InformationWeek Analytics Report based on our extensive survey. The qualities identified with Tomorrow's CIO—equal parts leadership, vision, business savvy, technology expertise--are what we're looking for in our Chief Of The Year.

Candidates must be CIOs, CTOs, or VP-of-IT level executives. Nominations will be accepted now through Oct. 31, 2008.

Please send your nominations to: cjmurphy@techweb.com.



Sign Up For The CIOs Uncensored Newsletter
Every Thursday, Chris Murphy and his fellow analysts explore the business, strategy, and management issues most important to IT leaders.

Sign up for our free, weekly newsletter today!

Newsletter Archives


Global CIO Video



  1. Twitter In Controversial Spotlight Amid Mumbai Attacks
  2. Google Round Up: Evil Layoffs, Chrome Speed Test, Street Views
  3. iPhone 2.2 Images Hit The Web
  4. iPhone Firmware 2.2 Breaking Some Apps
  5. Don't Shut Off Vista UAC, There's A Better Way


  1. Cell Phones More Distracting Than Chatty Passengers
  2. WiMax Future Remains Unclear With Clearwire
  3. Texas Instruments Ranked Top MID Platform Vendor
  4. Alcatel-Lucent Could Dump Mobiles To End Pain
  5. Lenovo Offers Hardware-Based Security In ThinkPad Laptop
  6. Qualcomm Ruling Affirmed, Vacated In Part-U.S. Court

 
 

  Ars Technica
Boing Boing
Channel 9 Forums
CRN Blogs
Dr.Dobb's Portal: Blogs
Engadget
Gizmodo
GrokLaw
  Lifehacker
Schneier on Security
Slashdot
TechCrunch
Techdirt
Techmeme
Valleywag

  SEPTEMBER 2008
AUGUST 2008
JULY 2008
JUNE 2008
MAY 2008
APRIL 2008
MARCH 2008
FEBRUARY 2008
  JANUARY 2008
DECEMBER 2007
NOVEMBER 2007
OCTOBER 2007
SEPTEMBER 2007
AUGUST 2007
JULY 2007
JUNE 2007