BroadSoft Enhances Its Unified Communications Service
More is better seems to the axiom in the Unified Communications (UC) market, In response, BroadSoft enhanced its services with instant messaging, video, and Web collaboration features.
More is better seems to the axiom in the Unified Communications (UC) market, In response, BroadSoft enhanced its services with instant messaging, video, and Web collaboration features.The newest release falls under the BroadCloud moniker and includes a handful of new functions. BroadCloud Instant Messaging & Presence illustrates a subscriber's status via various desktop and mobile devices. BroadCloud Video includes a high-definition videoconferencing services that support a range of room, desktop and soft client video enabled systems. BroadCloud Web Collaboration features a suite of web-based collaboration options, such as screen sharing, a document library, chat, audio and video support, and whiteboarding. The new service includes BroadCloud PacketSmart, a network assessment and monitoring service.
In October, BroadCloud paid approximately $2 million for Casabii. The start up had focused on delivering personalization functions for cloud based services.
BroadSoft has been an early supplier of UC solutions, and to date, the company has had some success in that space. Competition is heating up as large vendors are moving into the UC market, so BroadSoft will need to continue to innovate in order to maintain its market share.
5 Top Federal Initiatives For 2015As InformationWeek Government readers were busy firming up their fiscal year 2015 budgets, we asked them to rate more than 30 IT initiatives in terms of importance and current leadership focus. No surprise, among more than 30 options, security is No. 1. After that, things get less predictable.
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.