Business/E-Business
Commentary
2/7/2011
04:17 PM
50%
50%

Cox Business Adds To Its VoIP Services

Cox Business has teamed with Cisco Systems Inc. to deliver managed IP PBX services to businesses with less than 100 employees.

Cox Business has teamed with Cisco Systems Inc. to deliver managed IP PBX services to businesses with less than 100 employees.Cox claims to have more than 260,000 business customers in markets, such as healthcare, higher education, and financial services. The new Cox Business service is based on the Cisco Unified Communications 500 Series for Small Business IP PBX, which supports 104 users. The service features support for up to five networked locations, four-digit dialing and an integrated PC toolbar.

Managed Voice over IP (VoIP) services have been gaining interest among small and medium businesses because they often can cut costs and deliver more services to employees. However, there is plenty of competition in the space. Start-ups have been entering this space. Established service providers, such as AT&T and Verizon, have been expanding their VoIP service offerings. Other traditional cable companies, such as Comcast, have been moving more squarely into the telecommunications services market. The Cox service is available only in Oklahoma and Las Vegas, but the company is expected to expand its coverage area. Cox has identified a market with potential, but time will pass before it becomes clear how much success it will experience with this endeavor.

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest, Dec. 9, 2014
Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.