eBay's plans to withhold PayPal payments for up to 21 days in what it determines to be "high-risk" transactions has sellers up in arms.Last week eBay announced changes to its fee structure and feedback rules, most of which have not sat well with the sellers who rely on the auction site to conduct their business. Resistance has grown to the point where a strike of eBay users is being discussed.
But the sellers are most upset by eBay's announced intention to hold payments sent through its PayPal subsidiary for up to 21 days, if it considers the transaction to be "high-risk." The policy is intended to protect buyers, since it makes it easier for eBay to refund their money if the seller fails to follow through on the transaction satisfactorily. But for sellers whose small businesses depend on timely cash flow, the thought of having to wait three weeks for payment for reasons beyond their control is causing reactions ranging from annoyance to panic.
Fortune Small Business
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.