Siemens Enterprise Communications Improves Office Suite
Mobile communications have become a prime option for executives. In response, Siemens Enterprise Communications expanded the mobile features of its OpenScape Office Unified Communications suite.
Mobile communications have become a prime option for executives. In response, Siemens Enterprise Communications expanded the mobile features of its OpenScape Office Unified Communications suite.OpenScape Office V3 supports a range of services: voice and Web conferencing, presence, mobility, social networking, and multi-channel contact centers. The new release is designed to help mobile and remote workers stay connected. Traveling workers now have access to the Siemens UC tool. Also presence information can be displayed on mobile devices, such as cell phones. Another improvement is employees can now link OpenScape Office to other presence systems via an open industry standard, the XMPP (Extensible Messaging and Presence Protocol) interface. The protocol was designed to allow users to send instant messages to anyone else on the Internet, regardless of differences in the underlying operating systems and browsers.
The new solution is three configurations. The OpenScape LX supports up to 500 users, runs on a single server, and works with LX and MX systems. The OpenScape Office MX works with up to 150 users, functions on IP and PSTN networks, and runs on MX and LX systems. The OpenScape Office HX operates on the company's HiPath 3000 solution.
Traditionally, Siemens has been a key supplier of business voice systems. With the movement to IP and Unified Communications, the company has struggled to maintain its leading position. The enhancements underscore its latest attempt to improve its position in the small and medium business market segment.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.