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Roles were developed in Epic using role-based template functionality. The project team also developed a custom table in the hospital's human resources database that maps a person's job title and department to his or her Epic role template. Tied to the hospital's learning management system, the table automatically assigns training based on a person's role and links to an approval system that routes IT request forms to managers.
Now hospital staff can have the same access anywhere in the hospital's network. Provisioning access for new employees is faster, and clinicians don't have to request new access when changing jobs as long as their titles remain the same.