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Career Counsel

July 14, 1998

I've been working in the IT industry for about seven years, the last four for a large outsourcing company on three different projects. I've enjoyed every moment of it. I have two issues with my current employer: First, my yearly raises have not kept pace with industry averages. What's the best way to approach management about my current situation, knowing that current project will be ending in December? How can I best position myself in my company when yearly management and project changes are the norm? Also, I'm investigating opportunities outside my company. How can I effectively communicate the scope of the project-contract, my role, and my accomplishments in a resume where my responsibilities have been varied and accomplishments lengthy? I have successfully built and maintained equal balance between both managerial and technical knowledge and experience. How can I further leverage my flexibility and diversity into a competitive advantage?

There isn't a magical answer for approaching management; however, the December project completion, I believe, works in your favor. With the feverish pace that outsourcers are committing to, they're more likely to figure something out knowing that they are six months away. By explaining your desire to commit yourself to the firm, you're sending a resounding message that you mean business and that you need management to help you narrow the gap between where you are and where you should be. In terms of managing your career, internally, make sure you're always selling (upwards/downwards and to the clients). Also highly recommended is a project synopsis provided by you at the completion of a project to management highlighting the "wins" and cost savings. Your resumé should be content-driven, paragraph vs. bullet point. It should show your bottom-line impact to the business and executive audience you supported.

More Questions:
Are there companies that have a strong training program for someone with little computer-related experience?

I am looking into changing jobs, but want to concentrate on the computer side rather than business, how should I pursue this?


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