| METRICS | BEST CASE (US) | WORST CASE (US) | AVERAGE (US) | N.
America Avg. of Industry Study Data* |
BEST CASE (INT'L) | WORST
CASE (INT'L) |
AVERAGE (INT'L) | |
| Cross-Industry
Composite |
||||||||
Name-related errors |
0.19% |
14.60% |
4.13% |
5.30% |
0.69% |
24.21% |
8.82% |
|
Duplicates |
1.06% |
60.49% |
16.24% |
8.40% |
2.55% |
55.96% |
16.01% |
|
Address errors |
0.12% |
15.48% |
2.26% |
7.60% |
0.60% |
82.00% |
14.58% |
|
Customer type |
0.82% |
7.75% |
2.13% |
3.10% |
0.12% |
0.12% |
0.11% |
|
Missing Relationships |
0.04% |
19.00% |
2.65% |
6.80% |
0.33% |
3.90% |
1.42% |
|
| Banking | ||||||||
Name-related errors |
0.19% |
13.53% |
3.97% |
3.80% |
0.69% |
24.21% |
7.81% |
|
Duplicates |
1.06% |
52.81% |
11.87% |
4.50% |
2.55% |
41.55% |
12.76% |
|
Address errors |
0.12% |
8.55% |
2.00% |
5.40% |
0.60% |
14.29% |
4.92% |
|
Customer type |
0.82% |
7.75% |
2.59% |
3.70% |
0.12% |
0.12% |
0.11% |
|
Missing Relationships |
0.04% |
3.00% |
1.01% |
3.60% |
0.33% |
3.90% |
1.42% |
|
| Telecommunications | ||||||||
Name-related errors |
N/A |
N/A |
N/A |
11.10% |
N/A |
N/A |
N/A |
|
Duplicates |
N/A |
N/A |
N/A |
7.40% |
N/A |
N/A |
N/A |
|
Address errors |
N/A |
N/A |
N/A |
15.50% |
N/A |
N/A |
N/A |
|
Customer type |
N/A |
N/A |
N/A |
1.00% |
N/A |
N/A |
N/A |
|
Missing Relationships |
N/A |
N/A |
N/A |
20.00% |
N/A |
N/A |
N/A |
|
Financial Services |
||||||||
Name-related errors |
-- |
-- |
6.88% |
1.80% |
N/A |
N/A |
N/A |
|
Duplicates |
-- |
-- |
25.05% |
5.00% |
N/A |
N/A |
N/A |
|
Address errors |
-- |
0.30% |
0.30% |
1.20% |
N/A |
N/A |
N/A |
|
Customer type |
-- |
0.30% |
0.30% |
1.50% |
N/A |
N/A |
N/A |
|
Missing Relationships |
-- |
19.00% |
19.00% |
6.00% |
N/A |
N/A |
N/A |
|
Insurance |
||||||||
Name-related errors |
0.69% |
5.12% |
2.55% |
-- |
N/A |
N/A |
N/A |
|
Duplicates |
3.87% |
60.49% |
15.50% |
20.00% |
8.11% |
21.42% |
12.09% |
|
Address errors |
0.51% |
2.10% |
0.92% |
11.50% |
N/A |
N/A |
N/A |
|
Customer type |
-- |
-- |
-- |
-- |
N/A |
N/A |
N/A |
|
Missing Relationships |
-- |
1.09% |
1.09% |
-- |
N/A |
N/A |
N/A |
|