Cisco Follows Microsoft With Unified Communications System For Small Businesses
The system includes voice, data, security, mobility, and wireless, all in one.
Cisco systems last week unveiled a system that gives small businesses what, in effect, would be a universal in-box to access all types of communications and lets them migrate to VoIP.
The Smart Business Communication System gives businesses with fewer than 20 employees "all the components: voice, data, security, mobility, and wireless." says Lauren Ventura, senior director of Cisco's Global SMB Group.
Last month, Microsoft rolled out its small-business unified communications product. It uses phones and other hardware from D-Link, Quanta, and Uniden, and includes a gateway that allows calls to the public phone network.
The Business of Going DigitalDigital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.