03:57 PM

Close The Tech-Talk Gap

Mercury's products quantify IT metrics for business managers

Mercury Interactive Inc. this week will introduce its Optane suite of products and services, which are designed to gather information from applications, databases, servers, storage, and network devices, analyze the data, and translate it into metrics that a business manager can understand.

One challenge Mercury faces, along with systems integrator Accenture, a Mercury partner, is developing software links into all the IT products, applications, and devices it wants to monitor. Analysts say it could take months before the vendors have enough software hooks to cover a significant percentage of an enterprise's IT infrastructure.

Bob Lewandowski, senior director of E-business at passenger airline American Trans Air, hopes Optane can provide a more holistic view of the company's infrastructure. That knowledge will help business and IT executives work together better, he says. "We must become more focused on projects that bring on ROI quickly."

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
Increasing IT Agility and Speed To Drive Business Growth
Learn about the steps you'll need to take to transform your IT operation and culture into an agile organization that supports business-driving initiatives.
Twitter Feed
InformationWeek Radio
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.