Amazon Web Services Hit By Power Outage - InformationWeek
IoT
IoT
Cloud // Infrastructure as a Service
News
6/15/2012
02:46 PM
Connect Directly
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%
RELATED EVENTS
Data Scientists 2017 & Beyond - How to Be One, Become One & Hire One (or more)
Mar 23, 2017
In the years since data scientist was declared the sexiest job, the role itself has evolved. As ha ...Read More>>

Amazon Web Services Hit By Power Outage

Outage affected companies relying on Amazon Web Services' U.S. East region.

Amazon's 7 Cloud Advantages: Hype Vs. Reality
Amazon's 7 Cloud Advantages: Hype Vs. Reality
(click image for larger view and for slideshow)
Amazon Web Services suffered a power outage in its Northern Virginia data center on Thursday evening, an event that disrupted service at several start-ups and Internet companies.

The Amazon Web Services Service Health Dashboard indicates that problems were first detected just before 9 p.m. PT on June 14. Affected services included Amazon Elastic Compute Cloud, Amazon Relational Database Service, and AWS Elastic Beanstalk served out of Amazon's U.S. East region.

"We can confirm a portion of a single Availability Zone in the US-EAST-1 Region lost power," Amazon said in a dashboard status report. "We are actively restoring power to the effected EC2 instances and EBS volumes. We are continuing to see increased API errors. Customers might see increased errors trying to launch new instances in the Region."

[ Read Apple's War Against Google: Time For New Tactics. ]

Amazon did not immediately respond to a request to provide information about the cause of the power outage.

Last August, a lightning strike in Dublin, Ireland, disrupted service at AWS's European zone data center. The lightning caused a transformer explosion at Amazon's electricity supplier and also knocked out Amazon's backup generators.

In April last year, an outage in Amazon's U.S. East region triggered what Amazon described as "a re-mirroring storm," in which the sudden loss of access to data prompted automated systems to try to duplicate data in a way that jammed network data traffic.

Heroku, Parse, Pinterest, and Quora were among the companies affected by the Thursday evening power outage. Heroku's incident report shows the disruption lasting eight hours, though most service appears to have been restored in two hours.

Amazon's Service Level agreement offers affected customers a service credit equal to 10% of their bill if the Annual Uptime Percentage for the customer drops below 99.95% over the service year. However, the SLA excludes events "caused by factors outside of our reasonable control," among other things. So a power failure unrelated to AWS equipment would not be covered.

On Twitter, Amazon's competitors like Rackspace and Joyent took the opportunity to remind tweet-stream readers of cloud hosting alternatives. And developer Drew Tempelmeyer, making reference to the AWS price reduction earlier this week, quipped about AWS, "We've lowered prices and availability."

Even if service problems invite sarcasm and customer solicitation, AWS isn't hurting for business. Last week, AWS evangelist Jeff Barr noted that Amazon S3 is now storing over one trillion objects.

On Thursday, AWS announced a new free support plan, a service optimization assistant called Trusted Advisor, and chat support, among other things.

Private clouds are more than a trendy buzzword--they represent Virtualization 2.0. For IT organizations willing to dispense with traditional application hosting models, a plethora of pure cloud software options beckons. Our Understanding Private Cloud Stacks report explains what's available. (Free registration required.)

Comment  | 
Print  | 
More Insights
Comments
Threaded  |  Newest First  |  Oldest First
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Success = Storage & Data Center Performance
Balancing legacy infrastructure with emerging technologies requires laying a solid foundation that delivers flexibility, scalability, and efficiency. Learn what the most pressing issues are, how to incorporate advances like software-defined storage, and strategies for streamlining the data center.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of November 6, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll