Rackspace Addresses Cloud Storage Outage - InformationWeek
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Rackspace Addresses Cloud Storage Outage

Solid state disk capacity shortage disrupts some Cloud Block storage customers' operations in Rackspace's Chicago and Dallas data centers.

(Image: Rubinstein Felix)

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Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
6/1/2014 | 3:38:44 AM
Re: Ha!
Except we're not talking about a newbie to the cloud market.  We're talking about RackSpace.

The whole point for customers is to pay per compute unit -- outsourcing the worries of infrastructure to the provider.  It's the whole reason people go out to eat at fast food restaurants instead of buying all of the ingredients bulk at CostCo.  Imagine going to McDonald's one day and being told that they're out of food.

Perhaps the next step is a cloud for the cloud!  ;)
User Rank: Ninja
5/28/2014 | 11:30:17 AM
Re: Ha!
The problem is that many providers are still going through learning curves in understanding how customers are using their services.  If you have many heavy-use customers, the demand on your services is bound to become significantly impacted if you aren't proactively monitoring and managing the environment as fast as it is being utilized.  Multiple sites are a great start, but there is still a core backbone connecting all these environments and unless all these factors are taken into consideration, these early/mid adoption headaches aren't going to go away anytime soon, no matter the provider.
Joe Stanganelli
Joe Stanganelli,
User Rank: Ninja
5/25/2014 | 4:44:34 PM
This is both interesting and hilarious.  One of the popular arguments in favor of moving to the cloud is that to avoid infrastructural limitations of limiting the questions you want to ask/operations you want to perform to the infrastructure you have on-premises -- compared with the wasted costs of having and maintaining excess infrastructure.

Premier cloud providers like RackSpace aren't immune to this problem either, however.
Charlie Babcock
Charlie Babcock,
User Rank: Author
5/23/2014 | 2:19:30 PM
If you've just hired Morgan Stanley, why allow this?
This is a report with negative connotations for a company that's just hired Morgan Stanley to clarify whether there is a buyer or partner with which it can map out a more promising future. Surely it's still investing in a timely manner to serve new customers. http://www.informationweek.com/cloud/infrastructure-as-a-service/rackspace-on-the-block/d/d-id/1252861
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