Switching from Google Apps to Microsoft Office 365, you will find good and bad surprises. But overall, Microsoft's Web apps make the migration worthwhile.
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In my earlier story on the business case for migrating from Google Apps to Office 365, I criticized both cloud products for their file storage tools: Google Drive and Microsoft SkyDrive Pro, respectively. Both need storage pooling and user quotas. But in the end, SkyDrive Pro is more disappointing.
IT Service Management Must EvolveThe idea of technology being delivered as a service appeals to the 409 IT pros responding to our Service-Oriented IT Survey. But cloud providers are competing for that work, and CIOs are being selective.