Google skipped the skydivers at Google I/O 2013, but broke interesting ground in maps, music, social and search. Take our tour.
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Hangouts, the video-chat service embedded in Google+ and Gmail, is now a free standalone app available at Google Play, the Chrome Web Store and Apple's App Store. Conversations can include text, photo-sharing and live video too. Hangouts' new-found independence and multi-platform design should help it compete with Skype, the 800-pound behemoth of the VoIP world.
IT Service Management Must EvolveThe idea of technology being delivered as a service appeals to the 409 IT pros responding to our Service-Oriented IT Survey. But cloud providers are competing for that work, and CIOs are being selective.