IoT
Mobile // Mobile Applications
News
8/29/2008
01:20 PM
50%
50%

Comcast Sets Bandwidth Threshold For Residential Customers

Residential customers will receive phone calls and requests to curb use if their bandwidth use exceeds a new gigabyte limit.

Comcast said it plans to limit its residential customers' broadband use, beginning in October.

The company has recently faced scrutiny from the Federal Communications Commission and other critics for its network management practices, which included blocking some applications. After defending itself against accusations that it unfairly targeted peer-to-peer file-sharing, Comcast promised a "protocol agnostic" approach to network management.

This week, Comcast announced that it would phone customers who transfer more than 250 gigabytes of data each month. The company plans to ask those users to cut back.

As the announcement came out, Comcast explained that it wasn't a change in policy. The company said it is simply clarifying the gigabyte limit after customers who received calls asked for a specific threshold for data usage.

The limit will appear in an amended Acceptable Use Policy, which takes effect Oct. 1.

While announcing the limit, Comcast said the median monthly average for data use among its customers is about 2 or 3 GB. To reach the 250 GB threshold, a customer would have to send 50 million e-mail messages (at 0.05 KB), download 62,500 4 MB songs, download 125 standard movies (2 GB each), or upload 25,000 high-resolution photos (10 MB each), Comcast said.

The company will notify customers who exceed the limit that their use is excessive. It will tell customers just how much bandwidth they used. Most customers curb use when asked, the company said.

Comcast said it has begun to spread the word through a notice on its Web site, Twitter, bill stuffers, and a banner on the Comcast.net homepage.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
Building A Mobile Business Mindset
Building A Mobile Business Mindset
Among 688 respondents, 46% have deployed mobile apps, with an additional 24% planning to in the next year. Soon all apps will look like mobile apps and it's past time for those with no plans to get cracking.
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends to Watch in Financial Services
IT pros at banks, investment houses, insurance companies, and other financial services organizations are focused on a range of issues, from peer-to-peer lending to cybersecurity to performance, agility, and compliance. It all matters.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of July 17, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.