11:45 AM
Golf Tournament
Hosted by Texas Instruments

10:00 - 7:00 PM
Registration opens

5:30 - 6:00 PM
Sponsor Briefing

6:00 - 6:30 PM
Speaker Briefing

7:00 - 8:00 PM
Opening Keynote: "Sunday Night Live"
Al Franken, Humorist and former star of Saturday Night Live
takes an irreverent look at the information highway.

8:00 - 9:30 PM
Welcome Reception Hosted by AT&T/GIS

Monday, September 11, 1995

7:00 - 1:15 PM
Exhibits Open

8:00 - 8:15 AM
Official Welcome & Opening Remarks
Rebecca S. Barna, Publisher, InformationWeek
Joel Dreyfuss, Editor-in-Chief, InformationWeek
Conference Chair: Tom Trainer, Vice President, IT & CIO, Eli Lilly

8:15 - 8:45 AM
Customer-Driven Technology at DuPont
Cinda Hallman, Vice President, IS, DuPont & Co.

8:45 - 9:45 AM
Keynote Ad dress: How Customer-Driven Technology
Is Changing Business
Dr. Fred Wiersema, Senior Vice President, CSC Index

9:45 - 10:15 AM
Three Paths to Market Leadership
1. Operational Excellence
Tom Trainer, Vice President, IT & CIO, Eli Lilly

10:15 - 10:45 AM
Break

10:45 - 11:45 AM
Three Paths to Market Leadership (Cont'd)
2. Product Leadership
Joseph Farrelly, Executive Vice President & CIO, Nabisco
3. Customer Intimacy
Ron McEvoy, Senior Vice President & CIO, Fred Meyer Inc.

12:150 Ð 12:45 PM
Customer-Driven Client-Server Computing
John White, Vice President & CIO, Compaq

12:30 - 2:00 PM
Lunch
Empowering The Desktop User
Steve Tsui, Vice President, Sales, Acer America

2:00 - 3:15 PM
Industry Panel: Enterprise Strategies for Customer Service
Moderator: Charles Pelton, Assistant Managing Editor, InformationWeek
1. Implementing Successful Data Warehouse Systems: Learning from the Leaders
Dan Maher, Vice President, Global Professional Services, AT&T/GIS
2. Arming the Enterprise for Customer Advantage
Duncan McClain, Director, Business & Marketing Strategy, Texas Instruments
3. Data Warehousing for Competitive Advantage
Steven Sommer, Vice President, Marketing, Informix Software

3:15 - 6:15 PM
Workshops and Free Time for Networking and Recreation

6:15 - 8:15 PM

Tuesday, September 12, 1995

7:00 - 12:45 PM
Exhibits Open

8:00 Ð 8:15 A M
Welcome
Day Chairman: John White, Vice President & CIO, Compaq

8:15 - 9:00 AM
Keynote Presentation: Restructuring IS/IT: A Customer-Driven Approach
Ron Ponder, Senior Vice President & CIO, AT&T

9:00 Ð 9:30 AM
IT and Excellence At Rockwell
James Sutter, Vice President & General Manager, Rockwell Information Systems, Rockwell International

9:30 Ð 9:55 AM
Customer Systems: Managing The Technology Infrastructure
Bill Tauscher, Chairman & CEO, Vanstar

10:00 - 10:30 AM
Break

10:35 - 11:00 AM
Technology That Wins Customers

Sam Jadallah, General Manager, Corporate & Developer Support, Microsoft

11:00 - 11:30 AM
Customer Service in Health Care
Vita Cassese, Vice President, Systems and Market Research, Pfizer

11:30 - 11:55 PM
From CIO to CEO
Gene Bedell, President, CEO & Founder, Seer Technologies & Former C IO, CS First Boston

11:55 - 12:25 PM
The Role of the Enterprise Database and Decision Support
In Customer Service
Terry Sandvik, CIO, FBS Business Technology Center

1:35 - 2:00 PM
Extended Enterprise; The Next Generation Of Software For Accessing & Using Business Information, Anywhere, Anyplace, Anytime

John F. Slitz, Jr., Vice President, Object Technologies Marketing, IBM

2:00 - 3:15 PM
Industry Panel: Desktop Strategies for Customer Service
Moderator: Joseph Panetieri, Senior Editor, InformationWeek
1. Asset Management: Keeping Inventory Current
Richard R. Ward, President, Avnet
2. Evaluating Desktop PCs: Measuring Performance For Maximum Value And Return
Bruce Smith, Director, Texas Corporate Communications, Advanced Micro Devices
3. The Changing PC: How PowerPC Is Enabling The Change
Tom Beaver, Vice President, Worldwide Marketing, Semiconductor Products Sector, Motorola

3:15 - 3:30 PM
Break

3:30- 4:00 PM
Customer Focus: Changing The IS Mindset
Anne Castellan, Consultant

4:00 - 7:00 PM
Free Time for Networking and Recreation

7:00 - 7:30 PM
Reception

7:30 - 9:30 PM
InformationWeek 500 Awards Ceremony and Dinner
Master of Ceremonies: James I. Cash Jr., Professor,
Business Administration & Chairman, MBA Program, Harvard Business School

9:30 - 11:00 PM
Dessert Reception: Dynamic Scalable Desserts
Hosted by Informix

Wednesday, September 13, 1995

7:00 - 11:15 AM
Exhibits Open

8:00 - 8:15 AM
Welcome
Conference Chairman: Tom Trainer, Vice President, IT &, Eli Lily

8:15 - 9:45 AM
The Winners' Circle: Excellence In Information Systems
Moderator: Joel Dreyfuss, Editor-in-Chief, InformationWeek
Winners named at awards ceremony will be panelists

10:00 - 11:00 AM
Closing Keynote Presentation
Dr. Gary Hamel, Founder & Co-Chairman, Hamel, Prahalad and Associates