Best practices from one of the leading IT innovators and the winner of InformationWeek’s "IT Team of the Year." Insights and revelations into how Wal-Mart uses a homegrown approach to IT and business process innovation that makes the company a model for all others.

Speaker:
Linda Dillman, CIO, Wal-Mart
Moderator:
Stephanie Stahl, Editor-in-Chief, InformationWeek

Sitting squarely at the center of influence in the evolution of the business is the CIO. Some believe that because they provide the technology and have the business acumen for directing change, CIOs have migrated beyond their traditional activities and become the guardians of business process evolution. Panelists explain what skills and experience are now needed to succeed as CIO.

Panelists:
Bruce Rogow, Principal, Vivaldi Odyssey and Advisory
Dennis Callahan, CIO, Guardian Life
Ken Yerves, CIO, JM Family Enterprises
William Stobbart, CIO, Penske Truck Leasing, Inc.
Moderator:
Brian Gillooly, Editor-in-Chief, Events, InformationWeek; Editor-in-Chief, Optimize

Real-Time Research: "Does your CIO have primary influence over business process innovation?"

University of Pittsburgh Medical Center is in the beginning stages of revolutionizing the healthcare industry by digitizing and integrating all patient, doctor, and other healthcare information. Beyond a broad business-process transformation, UPMC’s eight-year venture will redefine its relationship with vendors, redefine the nature of customer value for both UPMC and for its patients, and perhaps redefine the future of healthcare.

Speakers:
Dan Drawbaugh, CIO, University of Pittsburgh Medical Center
Diane P. Holder, President, UPMC Health Plan and President, Insurance Services Division, UPMC
G. Daniel Martich, M.D., Vice President, eRecord, UPMC
Leslie McCombs, Senior Director, Special Projects, UPMC
Moderator:
Bob Evans, Editorial Director, InformationWeek & TechWeb, SVP, CMP Media LLC

Real-Time Research: "True or False: I believe that the IT buyer-vendor relationship is changing for the better"

Top analysts discuss how to measure success in transforming traditional business processes into digitized, automated tasks. Industry-leading analysts provide those answers and explain how to use the results of these measurements to maximize business opportunities. In providing this cutting edge methodology, they will also attempt to reaffirm their own relevance in an age when IT customers are reevaluating their consultant partnerships.

Speakers:
Ian Campbell, founder and CEO, Nucleus Research
Allan Frank, CTO & President of Answerthink
Laurie M. Orlov, VP & Research Director, IT Management Team, Forrester Research
Moderator:
John Foley, Editor, InformationWeek

Real-Time Research: "True or False: My company currently uses solid metrics for measuring business process innovation."

CIOs from the top-placing companies in the 2005 InformationWeek 500 elaborate on the innovative approaches they employed in process optimization, vendor management, customer intimacy and other key areas to achieve their high rankings.

Moderator:
Rusty Weston, Editor, InformationWeek Research

Real-Time Research: "How often do you interface with your customers?"