| Tuesday, September 20th |
7:00 am
Celebrity Foyer |
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Sponsor Hospitality Area Opens |
7:00 am
Celebrity Foyer |
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Cyber Café Opens
Hosted by Hewlett-Packard Company |
| 7:00 a.m. |
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7:50 a.m. |
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Continental Breakfast |
| 8:00 a.m. |
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Relaxation Zone Opens
Hosted by Cognizant |
| 8:00 a.m. |
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8:10 a.m. |
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Morning Recap
Brian Gillooly |
| 8:10 a.m. |
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9:25 a.m. |
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Morning Keynote
When discussing the concept of innovation, we tend to think in terms of technology or product innovation, but process innovation is one of the most powerful tools a company can deploy for competitive advantage. Companies like Progressive Insurance and Genentech have been able to sustain growth by achieving innovation in process management rather than focusing solely on conventional means like supply chain or product line innovation. Using case-study examples, Michael Hammer will explain how IT and business leaders can work collaboratively to demonstrate how powerful process innovation can be for achieving corporate goals. |
| 9:25 a.m. |
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10:15 a.m. |
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View From the Top
The top-placing company in the 2005 InformationWeek 500 elaborates on its innovative approaches in process optimization, vendor management, customer intimacy and other key areas to achieve its #1 ranking.
Moderator:
Stephanie Stahl, Editor-in-Chief, InformationWeek
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10:00 a.m.
Celebrity C |
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6:00 p.m. |
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Shipping Station
Hosted by Citrix Systems |
| 10:15 a.m. |
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10:30 a.m. |
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Break |
| 10:35 a.m. |
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11:20 a.m. |
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Sponsor-Hosted Breakout Sessions |
| 11:25 a.m. |
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12:15 p.m. |
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"The New Pros and Cons of Sharing Customer Information Across Lines of Business"
When business units freely share information, the result is faster time to market for new products and services and soaring customer satisfaction. But as technology has improved information visibility across the enterprise, there are new security risks to consider and IP to protect. What IT groups need to know as business units gain access to more and more customer information.
Panelists:
Ron Edwards, CIO, Crete Carrier Corporation
Gil Hoffman, CIO, Maritz, Inc.
Moderator:
Chris Murphy, Senior Executive Editor, InformationWeek
Real-Time Research: "True or False: My company has improved its ability to share customer information internally in the past year."
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| 12:15 p.m. |
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1:10 p.m. |
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Lunch |
| 1:15 p.m. |
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2:05 p.m. |
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"Spreading the Process Innovation Gospel"
Companies that have reaped the rewards of business process innovation – reduced costs, better customer service, reduced transaction time, overall efficiencies – are compelled by their own successes to spread the word to their suppliers and partners. By actively helping other companies in their supply web, these "hub" companies gain additional benefits as their suppliers begin to get unnecessary costs and process bottlenecks out of their systems.
Panelists:
Jason Maynard, Software Analyst, Credit Suisse First Boston
Erdal Toprakhisar, CIO, Varian, Inc.
Marc West, CIO, H&R Block
Moderator:
John Foley, Editor, InformationWeek
Real-Time Research: "True or False: My company has reached out to its partners or its partners have reached out to us regarding business process transformation." |
| 2:10 p.m. |
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2:55 p.m. |
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Sponsor-Hosted Breakout Sessions |
| 2:55 p.m. |
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3:10 p.m. |
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Break |
| 3:10 p.m. |
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4:00 p.m. |
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"The PeerThink Project" Presentations
Groups present their responses to the three questions supplied on Sunday night and participate in an interactive discussion with conference chair Denis O’Leary. InformationWeek editors begin voting for the best presentation.
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| 4:00 p.m. |
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4:45 p.m. |
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"Get To The Point!"
Conference favorites Denis O’Leary and FedEx CIO Rob Carter square off once again in a rapid-fire debate of the industry’s hottest issues. Audience members supply their favorite topics via polling device.
Moderator:
Brian Gillooly, Editor-in-Chief, Events, InformationWeek; Editor-in-Chief, Optimize
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| 4:45 p.m. |
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5:00 p.m. |
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PeerThink Project Awards
InformationWeek editors present the award to the group with the best responses to the three questions from the project and award prizes.
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| 6:15 p.m. |
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7:15 p.m. |
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Cocktail Reception
Hosted by Citrix Systems |
| 7:20 p.m. |
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9:15 p.m. |
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InformationWeek Gala Dinner
Entertainment:
IT Confidential Live with John Soat, Anchor, The News Show and Senior Correspondent, InformationWeek
Featured Entertainer:
Richard Jeni, Comedian, Actor and Television Host
Entertainment Hosted by SAS and Intel |
| 9:20 p.m. |
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11:20 p.m. |
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Eight-Ball Lounge and Billiards Reception
Featuring Billiards Trick Shot Artist, Mike Massey
Hosted by SAS and Intel |
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