| Tuesday, April 4th |
| 7:00 am |
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Cyber Café Opens |
| 7:00 am |
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7:50 am |
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Continental Breakfast |
| 7:30 am |
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Conference Registration |
| 8:00 am |
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9:15 am |
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Morning Keynote - "Competing On Analytics"
Some firms go beyond applications of “business intelligence” to base their strategy and competitive advantage on their analytical capabilities. Building and maintaining such capabilities go well beyond hardware and software, and have to involve the entire organization. Yet CIOs have a key role to play in leading the analytical charge. They can help to build an analytical culture, establish close relationships between analysts and decision-makers, create an analytical architecture, and build specialized analytical skills.
Speaker:
Tom Davenport, Author, Consultant, and President's Chair in Information Technology and Management, Babson College |
| 9:15 am |
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10:15 am |
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SOA Outlook 2006
What does SOA need in 2006 and beyond? For starters, its practioners could use a new job definition, one that merges a business analyst with a systems analyst to become a business process analyst. Such a person would be able to model a business process and then match it to a combination of underlying existing systems and new code. Secondly, a tool is required that incorporates a modeling methodology to help draw a map of the architecture and ensure that existing services and planned services can co-exist. A clearer understanding of SOA is also needed. SOA is mixed up with business process definition, business process modeling, and business process management, but the dozens of stand-alone business process modeling and managment vendors "don't know much about SOA." Experts on these issues gather to provide real-world answers to these lingering SOA challenges and help attendees streamline their infrastructures to make it easier to maintain, modify and adjust to future business conditions.
Panelists:
Bob Bongiorno, CIO, ADP
James McGovern, CIO, The Hartford
Michael Kronenwetter, VP of IT, Highmark
Moderator:
Chris Murphy, Senior Executive Editor, InformationWeek |
| 10:15 am |
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10:30 am |
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Peer-to-Peer Networking Break |
| 10:30 am |
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11:15 am |
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Sponsor-Hosted Breakout Sessions |
| 11:15 am |
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12:00 pm |
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"Outstanding Customer Service Starts With The Right Tools"
Financial services firms have led all industries in providing the best platform for optimized customer service. While not all initiatives have worked, financial institutions nevertheless have been the best at using the Web to reach customers, integrating their businesses from a technology and process standpoint for cross-selling and upselling, and promoting customer self-service. The CIOs from leading financial services firms will outline their latest efforts to streamline their operations and explain why this vertical industry is so primed for business technology integration that maximizes customer interaction.
Speakers:
Ray Frigo, CIO, Global Financial Services Division, Capital One
Peter Johnson, SVP Strategic Technology, Mellon Financial Corp.
Shravan K. Kotha, SVP, Enterprise Business Intelligence, KeyCorp
Moderator:
John Foley, Editor, InformationWeek
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| 12:00 pm |
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1:15 pm |
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Networking Lunch
Hosted by Intel |
| 1:15 pm |
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2:15 pm |
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Executive Exchange
Meet one-on-one with executives from leading solutions providers to discuss your current initiatives, ask questions, and exchange insights.
Technology and Business Practice Birds-of-a-Feather Discussions
Attendees are invited to participate in roundtable discussions focused on some of the most pressing business technology issues today. Led by InformationWeek editors and CIO Executive Board analysts, the format of the discussions will provide attendees with the opportunity to find solutions and share best practices with peers experiencing similar challenges. |
| 2:15 pm |
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2:45 pm |
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Peer-to-Peer Networking Break |
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Technology Track |
| 2:45 pm |
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3:30 pm |
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Birds-of-a-Feather Discussion I: OpenSource
Hosted by John Foley, Editor, InformationWeek |
| 2:45 pm |
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3:30 pm |
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Birds-of-a-Feather Discussion II: Business Activity Monitoring
- What’s the best way to involve business partners in your BAM efforts?
- How much more effective can business decisions become using BAM?
- How quickly can business units be redeployed in a BAM environment?
Hosted by Rick Whiting, News Editor, InformationWeek |
| 2:45 pm |
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3:30 pm |
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Birds-of-a-Feather I Discussion I: "Improving Analysis Of Customer Data"
- Why customer data can sometimes be so unreliable
- Understanding what the data really means and how to take action
- Rallying business partners for an effective customer data initiative
Hosted by Tony Kontzer, Senior Editor, InformationWeek |
| 2:45 pm |
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3:30 pm |
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Birds-of-a-Feather Discussion II: "Preventing Regulatory Issues From Undermining IT Advancements"
- The pros and cons of appointing regulatory specialists in the company
- Incorporating policies into IT development efforts to prevent backlog
- How to spot innovation opportunities while adhering to regulations
Hosted by Eric Chabrow, Editor at Large, InformationWeek |
| 3:30 pm |
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4:30 pm |
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Hands-on Workshop
Automating Compliance: Best and Worst Practices
The buzz is all about compliance; specifically, how IT can enable compliance? Is there such a thing as “compliance infrastructure?" What would it include, how much exists today and can be leveraged? Whether an enterprise is trying to address HIPAA, Sarbox, Basel, Patriot Act, etc., many of the same challenges exist. What is different today from several years ago? Most firms have worked through their policy and process definition phases, and now seek to automate. Participants will prepare two Top Five Lists, one of the best practices, and one of the worst practices, and share their horror stories and triumphs.
Presented by James Watson, CEO & Founder, Doculabs |
| 4:30 pm |
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5:30 pm |
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Peer-to-Peer Networking Break |
| 6:30 pm |
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7:00 pm |
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Cocktail Reception |
| 7:00 pm |
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10:00 pm |
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Dinner |
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