Tentative Agenda
Please check back regularly as this agenda will be updated with more specific details as we progress.

  • Sunday, September 11, 2011

    12:00 pm — 4:00 pm
    Monarch Beach Golf Links

    InformationWeek 500 Annual Golf Tournament

    Host: Workday
    • Registration and lunch start at 11:00 am
    • Shot gun tournament begins at 12:00 pm
    • Awards immediately follow tournament at Club 19
    1:00 pm — 8:00 pm

    Conference Registration Open

     
     
    6:00 pm — 8:00 pm

    Welcome Reception

  • Monday, September 12, 2011

    7:00 am — 8:15 am

    Networking Breakfast

     
     
    7:00 am — 6:00 pm

    Conference Registration Open

     
     
    7:00 am — 4:15 pm

    Sponsor Display / Hospitality Area Open

     
     
    8:15 am — 8:30 am

    Welcome & Opening Remarks


    Fritz Nelson, Senior VP and Editorial Director, InformationWeek Business Technology Network
     
     
    8:30 am — 9:15 am

    Opening Keynote: Sir Ken Robinson: Developing People And Processes To Work At The Speed Of Global Business


    Sir Ken Robinson is a renowned leader in the development of education and innovation, working with Fortune 500 companies, governments, and agencies worldwide. Sir Ken speaks with extraordinary passion, precision, and wit on how business and society must stimulate more original ideas, creativity, and ultimately innovation in this constantly changing global economy. Among his many accomplishments, he was the central figure in developing a strategy for creative and economic development as part of the peace process in Northern Ireland, and he was one of four advisers to the Singapore government for its strategy to become the creative hub of Southeast Asia. His book The Element: How Finding Your Passion Changes Everything (2009) is a New York Times bestseller. Sir Ken's latest book is a 10th anniversary edition of his classic work on creativity and innovation, Out of Our Minds: Learning to be Creative.
    9:15 am — 10:15 am

    The Fast Track To Success


    For CIOs and other business technology leaders, how would your CEO rate your contributions to accelerating the business? Would you grade out as a high-performer? Or is your organization or department viewed as an impediment to growth and change? Do your internal and external business colleagues relish the chance to work with you? Or are they finding ways to route around your organization because it’s not agile, flexible, and innovative enough or because you deserve the reputation of Dr. No through your risk-averse and plodding approaches?

    In this Fast Track session, the dynamic CIOs of three very different companies will reveal in rapid-fire vignettes how they and their organizations are delivering market-leading innovations faster than ever before, wowing both internal colleagues and external customers and partners.

    When Vail Resorts launched its EpicMix app, it brought the ski hill to the smartphone. Skiers can now track their vertical feet on the app, show friends their location on the mountain, and use Facebook and Twitter to share their activity. Executive VP and CIO Robert Urwiler will share how his team delivers even as mobile and social platforms quickly change and evolve.

    Catalina Marketing lives Big Data like few other companies. Catalina, a global marketing firm that works with a who's who of consumer packaged goods companies and retailers, analyzes billions of rows of data so that its customers can deliver personalized coupons to shoppers at the checkout counter and across the Internet. CIO Eric Williams will discuss what's happening on the cutting edge.

    When the San Francisco Giants won the 2010 World Series, the fans were a major factor, and Giants CIO Bill Schlough and his team worked hard to make sure the tech-savvy AT&T Park crowd not only had a good time but could also tell the rest of the world about it. That meant a big focus on mobility. not an easy task when your customers show up 40,000 or so at a time in a confined space in a city bustling with mobile consumers. Schlough will share the work the Giants have done, and he’ll discuss other innovations, like dynamic pricing, which has enabled the team to profit from its recent on-field success like never before.

    Probing our presenters throughout this and other conference sessions will be our curmudgeonly Commentary Desk, featuring Seth Ravin, CEO of Rimini Street, Kent Kushar, VP & CIO of E&J Gallo Winery, and Art Wittmann, VP and Director of Analytics for InformationWeek.
    10:15 am — 10:30 am
     

    Break

     
     
    10:30 am — 11:15 am

    Executive Briefings

     
     
    11:15 am — 11:30 am
     

    Break

     
     
    11:30 am — 12:15 pm

    Keynote Interview: Hewlett-Packard CEO Léo Apotheker


    Hewlett Packard, at about $130 billion in annual revenue, is the biggest IT provider in the world. It has its hands in nearly every aspect of the IT food chain, from the data center to home offices, from the biggest servers to the most diminutive smartphones, from printers and other peripherals to network infrastructure, storage, systems management and, well, the list goes on. We'll sit down with the CEO of the biggest company in technology and talk with him about the latest trends and challenges, including cloud computing, Big Data, industry consolidation, and the consumerization of IT. And we'll learn if HP and its customers are delivering on our conference theme: The Need For Speed.

    Léo Apotheker has been the CEO of HP since Nov. 1, 2010. Before joining HP, he was the CEO of SAP, having served on its board since 2002.

    Moderator:
    Fritz Nelson    , Senior VP and Editorial Director, InformationWeek Business Technology Network
    12:15 pm — 1:30 pm

    Networking Lunch

     
     
    1:45 pm — 2:30 pm

    Keynote Interview: FedEx CIO Rob Carter and The New Era Of 'Dominant Design'


    For CIOs to deliver results faster, they need an IT infrastructure that can adapt as quickly as business needs change. That's what FedEx is building. With cloud computing, virtualization, and technology commoditization, IT architecture has reached a "thrilling stage," says Rob Carter, FedEx's CIO since 2000 and an IT veteran of 30 years. Carter calls it the era of "dominant design," where interconnected, industry standard servers, networks, and storage give IT more flexibility than it has ever had to shift workloads with business demand, slashing time to market and cost. "What's happening now--for the first time, in my opinion--is there's truly a general-purpose computing environment that's workload agnostic," he says. "You can throw different kinds of workloads on the same computing server infrastructure." In this keynote interview, Carter will dive into the details of FedEx's new private cloud environment and where it's delivering the biggest returns.

    Moderator:
    Rob Preston    , VP and Editor In Chief, InformationWeek
     
    2:30 pm — 2:45 pm

    Break

     
     
    2:45 pm — 3:30 pm

    First Mover Advantage


    Business technology leaders must look to technologies and technology approaches that will accelerate their businesses, in ways their competitors aren't even thinking about. That means taking risks, often on technologies that are emerging, immature, or just plain different-cloud, social, mobile, agile development. But taking this plunge isn't easy, and every CIO must weigh the risks against the potential returns. In some cases, CIOs will have to take bold steps that will fundamentally change the nature of their businesses, allowing them to reach new customers or knock the socks off existing ones. In this First Mover Advantage session, we'll hear from technology leaders who have taken these bold steps, and we'll learn not only what they did and accomplished, but also how they managed risk, overcame obstacles, fought through failure, and ultimately measured their successes.

    Panelists:
    Roger W. Baker, CIO, US Department of Veterans Affairs
    Joseph Eng, EVP & CIO, JetBlue Airways
    Steve Phillpott, CIO, Amylin Pharmaceuticals
    Bob Grazioli, CIO, SuccessFactors

    Moderator:
    David Berlind    , Chief Content Officer, UBM TechWeb
     
     
    3:30 pm — 4:15 pm

    Get To The Point


    Back by popular demand, this long-time InformationWeek 500 Conference crowd-pleaser is a no-holds-barred, anything-goes debate featuring two knowledgeable and highly opinionated business technology veterans. They’ll tee off on the most pressing issues of the day, from IT talent development and succession planning to the virtues and perils of social networking, cloud computing, mobility, and much more. The only rule: No rambling, hot air responses--just get to the point!

    Featured Agitators:
    Mike Cuddy, VP and CIO, Toromont Industries
    Jason Maynard, Managing Director, Wells Fargo Securities

    Referee:
    Brian Gillooly    , Editor In Chief, Events, InformationWeek
     
     
    6:30 pm — 9:00 pm

    Dinner & Entertainment

    Sponsored by HCL


    ValueHonorsTM 2011 - Celebrating Extraordinary Achievements In Sourcing Engagements
    Today, CIOs treat IT outsourcing as a tool to secure a value zone so they can deliver increased growth. ValueHonors 2011 tributes customers of IT services for their collaborative and influential contribution toward creating value in global IT ecosystems and business transformations. C-level executives from leading global companies and the who’s who of the IT industry will be present to celebrate the winners together. The awards ceremony will be followed by a fun-filled evening of live entertainment.

    Host: Brian Gillooly, Editor-in-Chief, Events, InformationWeek

  • Tuesday, September 13, 2011

    7:00 am — 8:00 am

    Networking Breakfast

     
     
    7:00 am — 5:30 pm

    Conference Registration Open

     
     
    7:00 am — 4:30 pm

    Sponsor Display / Hospitality Area Open

     
     
    8:00 am — 8:15 am

    Opening Remarks


    Fritz Nelson, Senior VP and Editorial Director, InformationWeek Business Technology Network
     
     
    8:15 am — 9:00 am

    Keynote: Paul DePodesta, Vice President of Player Development and Scouting for the New York Mets


    Beyond Moneyball: The Art Of Winning An Unfair Game
    Paul DePodesta has made a career out of evaluating, measuring, and assigning value to talent. Currently vice president of player development and scouting for the New York Mets and a former GM of the Los Angeles Dodgers and San Diego Padres, DePodesta first made his mark as part of the Oakland A's organization in the early 2000s, where he teamed with GM Billy Beane to use a highly analytical approach called "sabermetrics" to assemble a competitive baseball team on a shoestring budget. Their work later became the subject of the Michael Lewis bestseller Moneyball: The Art of Winning an Unfair Game, the movie version of which will hit theaters on Sept. 23. Moneyball has appealed not just to baseball fans, but also to business leaders looking for new approaches to stagnant systems. Overhauling – rather than merely tweaking – the thought processes behind an outdated organization is essential for innovation and success, something DePodesta knows better than most. At the podium, the Harvard-educated executive discusses the innovative strategies he has used to create winning teams, as well as the application of those strategies in the corporate world.
    9:00 am — 9:45 am

    Get Closer To Customers Faster - Social Networks/Sentiment Analytics


    Social media sites have put megaphones in the hands of your customers, but are you listening? Now that word-of-mouth recommendations -- and caustic reviews -- can go viral on a global scale, every organization with a valued brand has a duty to know what's being said online about its products and services. Sentiment-analysis applications, platforms, and services have emerged as the way to make sense of the huge volume of brand-relevant comments on sites ranging from Facebook, Twitter and Foursquare to Yahoo! Answers, opinions and TripAdvisor. U.S. advertisers will spend more than $2 billion getting out their messages on social media sites this year, but that doesn't mean they're capturing the comments and discerning what may be clear and consistent feedback amid the chatter. In this panel we'll identify the leading sentiment-analysis approaches and options, and we'll talk to practitioners who are listening, responding, and, in many cases, changing customer opinions about their brands.

    Panelists:
    Jared Anderson    , Senior Manager, Customer Experience Research, Best Buy
    Torsten Buhrke, Director of Corporate Planning, Kia Motors

    Moderator:
    Doug Henschen    , Executive Editor, InformationWeek
    9:45 am — 10:00 am
     

    Break

     
     
    10:00 am — 10:45 am

    Executive Briefings

     
     
    10:45 am — 11:00 am
     

    Break

     
     
    11:00 am — 12:00 pm

    Time To Get On Board With Consumer Technology


    IT "consumerization" is much more than the latest industry buzzword. In many ways, employee and customer demands to use the latest consumer technologies-mobile, social, collaboration, open source-are setting the agenda for business IT. At one extreme are the IT, governance, and compliance hawks who have zero tolerance for any technologies that aren't developed, issued, or blessed by the powers that be. At the other extreme are those who view the workplace as an extension of their personal lives, insisting on using their technology their way regardless of company policy. Drawing on InformationWeek research and the best practices of our expert panel of consumer technology adopters, we'll stake out a reasonable middle ground for business.

    Panelists:
    Abha Kumar    , Principal, Vanguard Group
    Larry Stofko, Senior VP and CIO, St. Joseph Health System
    Sean Valcamp, Director of Architecture and Security, Avnet

    Moderator:
    Chris Murphy    , Editor, InformationWeek
    12:00 pm — 1:15 pm

    Networking Lunch

     
     
    1:15 pm — 2:00 pm

    InformationWeek Workshops


    Mobility, The Next Business Imperative
    By now virtually every business technology organization has acquiesced to the demands of users to provide at least basic support for their personal mobile devices. However, allowing email and calendar access doesn’t exploit the potential of mobile devices. In this Workshop session, we'll discuss how to chart out and execute a strategy for supporting mobile devices, data, and apps in the enterprise.

    Workshop Leader: Michael Finneran, Principal, dBrn Associates

    Social Networking, Sigh, Really?
    Collaboration. Wikis. Facebook. Twitter. CIOs are of two minds about them. They’re either seen as the next must-join revolution in computing or as a colossal waste of time that just sucks resources from an already starved IT team. In our view, they’re neither Nirvana nor purgatory but rather new tools that when wisely used can add value to the business. In this Workshop session we’ll provide a pragmatic view into getting the most out of social business technologies.

    Workshop Leader: Mike Healey, President, Yeoman Technology Group

    5 Signs You’ve Got A Security Problem
    The well publicized hacks of this summer should leave IT execs convinced that there’s no such thing as a hack-proof site. But that doesn’t mean CIOs should be immersing themselves in the minutia of their security operations. You’ve got good people for that. In this session, we’ll take a practical look at the clues that will alert CIOs that they may have a looming security problem. We’ll also provide some ideas on what to do about it.

    Workshop Leader: Michael A. Davis, CEO, Savid Technologies

    Agile Government
    IT teams in local, state, and federal government are under intense pressure to deliver applications and other capabilities faster and within budget. In this interactive session for both public and private sector IT leaders, we explore ways to bring increased speed and agility to IT projects.

    Workshop Leader: John Foley, Editor, InformationWeek Government
    Jonathan Feldman, Director, IT Services, City of Asheville, NC
    2:00 pm — 2:15 pm

    Break

     
     
    2:15 pm — 3:30 pm

    Executive Exchange Meetings

     
     
    3:30 pm — 3:45 pm

    Break

     
     
    3:45 pm — 4:30 pm

    Anatomy Of A Zero-Day Attack


    How would your company respond to a highly sophisticated attack on its IT infrastructure? The IT team at the Department of Energy’s Pacific Northwest National Laboratory was forced into action earlier this year when an advanced persistent threat compromised its network, causing the lab to take a series of emergency steps to both recover from the attack and ward off future ones. In this session, the PNNL’s CIO shares an insider’s perspective on how the exploit unfolded and lessons learned that can be applied by other organizations.

    Presenter:
    Jerry Johnson    , CIO, Pacific Northwest National Laboratory

    Moderator:
    John Foley    , Editor, InformationWeek
    7:00 pm — 9:00 pm

    InformationWeek 500 Awards Dinner & Gala

    An evening of recognition and celebration as we unveil this year's InformationWeek 500.
    9:00 pm — 10:00 pm

    Dessert Reception

    10:00 pm — 12:30 am

    After-Party

    Host: Rimini Street

  • Wednesday, September 14, 2011

     
     

    Departure