Tentative Agenda
Please check back regularly as this agenda will be updated with more specific details as we progress.
  • Sunday, September 9, 2012

    10:30 am

    InformationWeek 500 Annual Golf Tournament

    • Shotgun start at Talega Golf Club
    1:00 pm — 6:00 pm

    Conference Registration Open

     
     
    6:00 pm — 8:00 pm

    Welcome Reception

  • Monday, September 10, 2012

    7:00 am — 8:15 am

    Networking Breakfast

    Host: Riverbed
     
    7:00 am — 6:00 pm

    Conference Registration Open

     
     
    7:00 am — 4:15 pm

    Sponsor Display / Hospitality Area Open

     
     
    8:15 am — 8:30 am

    Welcome & Opening Remarks


    Fritz Nelson, Senior VP and Editorial Director, InformationWeek Business Technology Network
     
     
    8:30 am — 9:15 am

    Opening Keynote: Race Against The Machine
    Erik Brynjolfsson, MIT


    In this keynote discussion, based on his 2011 book of the same name, renowned MIT professor Erik Brynjolfsson talks about how the digital revolution is accelerating innovation, driving productivity, and irreversibly transforming employment and the economy. But all is not well--Brynjolfsson explains how technology is evolving far faster than people can adapt, and why that problem will get even worse as technological innovation continues to grow exponentially. As Brynjolfsson explains, the problem with business productivity isn't based on technology stagnation, but rather the opposite. As such, our conventional ways of implementing, using, and managing IT aren't going to work in the near future, so it's time to tear up the old playbook. What lies on the horizon and how must companies anticipate and adapt?
    9:15 am — 10:15 am

    Pages From The New IT Rulebook


    For CIOs and other business technology leaders, how would your customers and colleagues rate your organization? Highly responsive, open-minded, agile, innovative, even visionary? Or a rubber room case study in Einstein's definition of insanity: An outfit that does the same things over and over again and expects different results? In this session, the dynamic CIOs of three very different companies will reveal in rapid-fire vignettes how they and their organizations are delivering market-leading business technology innovations in unconventional ways.

    At railroad company Union Pacific, CIO Lynden Tennison is marrying employee training with virtual reality. Union Pacific's custom-developed training software looks like a video game but uses images of real UP trains and train yards--built from Google Earth, UP surveys, and engineering specs--to teach employees how to inspect trains, move them around a yard, and do other work. UP acquired a gaming startup to do the development, and Tennison sees so much promise that UP is now trying to sell training software to other railroad companies, as well as mining and construction companies.

    Insurance company Allstate has hosted more than 30 Innovation Blitzes over the past year, using crowdsourcing and game mechanics to solve specific business problems. Last year, these Blitzes generated more than 4,000 unique ideas and participation from 20,000 employees. Blitz topics range from the strategic (defining the future of insurance in 2021) to the tactical (how to elevate service-level experiences and drive customer loyalty). Of the more than 100 Blitz ideas Allstate is now implementing or evaluating, one in the claims department already is generating $18 million a year in cost savings. Learn how the Innovation Blitz program, run by Allstate's Technology Innovation Group and led by Matt Manzella, director of technology innovation, is engaging employees and solving problems.

    Quintiles has grown IT from a support role to a revenue driver by offering expertise, tools, and services that biopharmaceutical companies use in the search for new and better drugs. It has developed its own cloud-based platform that improves clinical trial performance, patient safety, study quality, and efficiency. Quintiles' tech team also has partnered with a customer in a joint venture to create a planning and design tool that uses big data to enable data-driven decisions at critical junctures in drug development. CIO Richard Thomas has led this push for IT to become a revenue generator, and he'll explain the hard lessons he has learned about leading a cultural and business model change.

    Probing our presenters throughout this and other conference sessions will be our curmudgeonly Commentary Desk, featuring Seth Ravin, CEO of Rimini Street, Mike Cuddy, VP and CIO of Toromont Industries, and Jerry Johnson, CIO of Pacific Northwest National Laboratory.
    10:15 am — 10:30 am
     

    Break

     
     
    10:30 am — 11:15 am

    Executive Briefings

     
     
    11:15 am — 11:30 am
     

    Break

     
     
    11:30 am — 12:15 pm

    Keynote Interview: Procter & Gamble Group President and CIO Filippo Passerini


    When considering how data analytics can change business decision-making, Procter & Gamble CIO Filippo Passerini is thinking big. He has equipped tens of thousands of employees at the consumer goods giant with business intelligence "cockpits," letting employees choose the sales, operations, or marketing data they get, thus eliminating as much as 90% of the canned reports in some business units. His team has created a collaboration environment that combines data and video on wall-sized screens, delivering the facts and people needed to make decisions on the spot. Now P&G is looking to extend these collaborative analytics capabilities to even more employees at its offices worldwide, while intensifying the scope of in-house analytics experts. Passerini, InformationWeek's 2010 Chief Of The Year, will delve into these and other bold initiatives P&G's IT team has undertaken to improve the speed and quality of decisions employees make every day.

    Interviewer:
    Chris Murphy
    , Editor, InformationWeek
    12:15 pm — 1:45 pm

    Networking Lunch

    Host: Vidyo Inc.
     
    1:45 pm — 2:45 pm

    Keynote Interview: General Motors CIO Randy Mott


    General Motors no longer has the luxury of managing its sprawling IT operations the same old way. Emerging from bankruptcy protection and a controversial $50 billion government bailout, GM tapped veteran CIO Randy Mott earlier this year to lead what he calls an "IT transformation." Mott's plan: Replace IT outsourcers with in-house staff on an unprecedented scale. Consolidate data centers, data marts, and applications. Build and hire for four U.S.-based software development centers. Require thorough cost-benefit analyses for every new IT project. And, perhaps most important, get IT employees to spend more of their time on new development and less on maintenance and support. It's an ambitious three-year plan, fraught with risk. Learn how Mott plans to draw on his CIO experiences at Hewlett-Packard, Dell, and Wal-Mart to overhaul the way GM delivers and innovates with IT.

    Interviewer:
    Rob Preston
    , VP and Editor In Chief, InformationWeek
     
    2:45 pm — 3:00 pm

    Break

     
     
    3:00 pm — 3:45 pm

    The Great Debates


    In this pair of one-on-one debates, industry luminaries tackle some of the toughest, most polarizing issues in IT today. The goal is to provoke discussion and debate on both sides of each issue-as well as explore the gray middle ground--to give conference-goers plenty of information and insight to make their own decisions.

    Topic:
    BYOD: Should Employees Have Free Reign To Bring Their Own Digital Devices To Work?

    Debaters:
    Michael A. Davis, CEO, Savid Technologies, Inc.
    Nick Colisto, CIO, Hovnanian Homebuilders

    Topic:
    Offshore IT Outsourcing: The Path To Salvation, Or The Scourge Of Our Time?

    Debaters:
    Ron Hira, Associate Professor of Public Policy, Rochester Institute of Technology
    Second Speaker To Be Confirmed


     
     
    6:00 pm — 6:30 pm

    Cocktail Reception

    Sponsored by HCL


    6:30 pm — 9:00 pm

    Dinner & Entertainment

    Sponsored by HCL


    Value Honors 2012 - Celebrating Extraordinary Achievements In Sourcing Engagements
    The Value Honors Awards program is a celebration of extraordinary success in the sourcing industry, highlighting operational excellence, innovation, business transformation and a dozen other categories. Underwritten by HCL and facilitated by InformationWeek, the Value Honors Awards ceremony will be an exciting evening with industry peers and great entertainment.

    Hosts: Brian Gillooly, Editor-in-Chief, Events, InformationWeek
    Stephanie Stahl, Executive Editor, InformationWeek Marketing Services
  • Tuesday, September 11, 2012

    7:00 am — 8:00 am

    Networking Breakfast

     
     
    7:00 am — 6:00 pm

    Conference Registration Open

     
     
    7:00 am — 4:30 pm

    Sponsor Display / Hospitality Area Open

     
     
    8:00 am — 8:15 am

    Opening Remarks


    Fritz Nelson, Senior VP and Editorial Director, InformationWeek Business Technology Network
     
     
    8:15 am — 9:00 am

    Keynote Interview: Jim Hagemann Snabe, co-CEO, SAP


    SAP has been a long-time leader in enterprise software, doing battle with the likes of Oracle on ERP and CRM, and IBM on business intelligence. But SAP is on a mission of profound change.

    That mission started in 2010, when SAP acquired Sybase, with its mobile infrastructure and transactional and analytic databases. In 2011 it released Hana, an in-memory database whose real-time performance is a pillar of SAP's strategy. And earlier this year SAP acquired human capital management software-as-a-service vendor SuccessFactors, declaring itself ready to become the No. 2 player in the cloud (behind Salesforce.com).

    What's next for SAP? How will it execute on its new strategy? And what will that mean for current and future SAP customers? During our fireside chat with co-CEO Jim Hagemann Snabe, we'll ask for the answers to those questions, and more.

    Interviewer: Fritz Nelson, Senior VP and Editorial Director, InformationWeek Business Technology Network
    9:00 am — 10:00 am

    New Rulebook Requires New Vendors


    Some of the most innovative new enterprise technologies some from start-ups, but doing business with them can be risky, given their unproven products and short track records. In this high-energy session, we'll introduce attendees to five of the hottest startup-ups in enterprise IT, companies selected by InformationWeek's editors, and ask their CEOs and founders some of the hard questions you'd need to ask before giving them a second look. The five presenters-in the mobility, social networking, security, cloud computing, and big data sectors--will take the stage to make their best business cases. In just 5 minutes. Our experts will assess the pitches and whether CIOs stand to gain a competitive advantage by buying their innovations.

    Presenters:
    Anthony Bettini
    , Co-Founder and CEO, Appthority
    Steve Garrity, Co-Founder and CTO, Hearsay Social
    George Kurtz, Co-Founder and CEO, CrowdStrike
    Gaurav Manglik, Co-Founder and CEO, CliQr Technologies
    Ben Werther, Founder and CEO, Platfora

    Analysts:
    James Staten
    , VP and Principal Analyst, Forrester Research
    Chenxi Wang, VP and Principal Analyst, Forrester Research

    Moderators:
    John Foley
    , Editor, InformationWeek
    Jonathan Feldman, Director, IT Services, City of Asheville, NC, and InformationWeek Contributing Editor
    10:00 am — 10:15 am
     

    Break

     
     
    10:15 am — 11:00 am

    Executive Briefings

     
     
    11:00 am — 11:15 am
     

    Break

     
     
    11:15 am — 12:00 pm

    Keynote Interview: Ford CTO Paul Mascarenas


    Ford has led the way in making information technology a much bigger part of the driving experience, and in this keynote interview, Ford CTO Paul Mascarenas will discuss how the automaker is innovating with customer-facing tech. One way is with SYNC, the in-dash software used for vehicle controls and interaction with smartphones and music players. When Ford upgraded the software that's inside more than 300,000 vehicles this year, the company truly became a software company, making good on a promise to continually improve its in-vehicle software well after the car or truck is sold. Ford also has begun experimenting with open source development techniques to get more developers building innovations for its software. And Ford's testing ways to integrate mobile and social technology safely with driving. All IT leaders must find ways to make technology a bigger part of their companies' products. Ford is at the forefront of that movement.

    Interviewer:
    Chris Murphy
    , Editor, InformationWeek
    12:00 pm — 1:00 pm

    Networking Lunch

    Host: Information Builders
     
    1:15 pm — 2:00 pm

    InformationWeek Workshops:


    Private Cloud
    What will be your answer when the CEO asks: "Why should we maintain data centers? What does that investment get us?" A private cloud is the required underpinning of any services-oriented IT practice. Linked with select public offerings in a manageable manner, a private cloud allows for flexible, fast support of new business initiatives without sacrificing security. It also lets business units measure and meter the costs of services they choose-the very things that make public cloud services so attractive. Join Network Computing editor Mike Fratto as he breaks down exclusive private cloud research, which compares the expectations vs. the reality of early adopters. Mike will also discuss technology selection, public/private convergence, and how to overcome management challenges.

    Workshop Leader: Mike Fratto, Editor, NWC.com

    The BYOD Dilemma
    Employees will love you for letting them access the enterprise network and data with their personal mobile devices. But if you think it's going to save you money over the conventional corporate-issue model, you either haven't run the numbers or are willing to cut corners on security. In this Workshop, consultant Michael Davis will discuss the results of our InformationWeek 2012 Mobile Security Survey and outline the three legs of a successful BYOD program: a unified policy; enforcement of the rules with a mobile device management suite; and education of end users and IT pros.

    Workshop Leader: Michael A. Davis, CEO, Savid Technologies, Inc.

    Democratization Of Big Data
    You don't have to be an Internet giant or genomics researcher to face big challenges around data volume, variety, velocity, and complexity. Our InformationWeek 2012 Big Data Survey found that the top five drivers of big data are financial transactions, email, imaging data, Web logs, and Internet text and documents--data sources that are common in almost every industry. In this workshop, we will discuss how to align the characteristics of your big data sets to available tools and emerging platforms such as Apache Hadoop, NoSQL databases, and related cloud-based services. Do you really need to venture into MapReduce processing, or will conventional relational tools satisfy you needs? InformationWeek Executive Editor and big-data expert and Yahoo veteran Drew Hylbert help you make sense of big data.

    Workshop Leader: Doug Henschen, Executive Editor, InformationWeek
    Drew Hylbert, Engineering Director, Opower, a big-data-powered customer engagement platform for the utility industry

    Shared Services In Government
    The federal CIO has made adoption of shared IT services a top priority for federal agencies, and state and local governments are moving in the same direction. This new model promises efficiencies and cost savings, but many IT teams are just getting started. In this interactive session, we explore early examples of shared services, how they work, and who's using them. Public and private sector IT leaders are welcome to join the discussion.

    Workshop Leaders: Richard Boly, Director of eDiplomacy, U.S. Department of State
    Jonathan Feldman, Director, IT Services, City of Asheville, N.C.
    John Foley, Editor, InformationWeek Government

    2:00 pm — 2:15 pm

    Break

     
     
    2:15 pm — 3:30 pm

    Executive Exchange Meetings

     
     
    3:30 pm — 3:45 pm

    Break

     
     
    3:45 pm — 4:30 pm

    Closing Keynote: Google In The Enterprise


    How serious is Google about enterprise IT needs? That boundless company that re-invented search and created the Android mobile operating system seems to dip its toes into nearly every viable digital market, from media to social to cloud. As Google wedges itself into the enterprise with search, apps, platforms, and infrastructure, it's giving IT organizations new choices. But enterprise IT remains only a small sliver of its nearly $40 billion in revenue. We'll have a fireside chat with two of the principal architects of Google's foray into the enterprise to assess just how serious Google is.

    Michael Lock, Vice President, Google Enterprise
    Clay Bavor, Head of Product Management, Google Enterprise

    Moderator: Fritz Nelson, SVP and Editorial Director, InformationWeek

    7:00 pm — 9:00 pm

    InformationWeek 500 Awards Dinner & Gala

    An evening of recognition and celebration as we unveil this year's InformationWeek 500.
    9:00 pm — 10:00 pm

    Dessert Reception

    10:00 pm — 12:30 am
    Hotel Lobby Bar

    After-Party

    Host: Rimini Street, Inc.
  • Wednesday, September 12, 2011

     
     

    Departure