Around 4,000 of its Zen Neon players--all of which were sent to Japan in July--are infected with the Wullik.b worm, Creative says.
Creative Technology acknowledged this week that it shipped about 4,000 of its Zen Neon portable music players with an extra no one wanted: a ready-to-roll Windows worm.
The players, which were sent to Japan in an allotment during late July, are infected with the Wullik.b worm, a mass-mailed worm code that harks back to 2003. The Neon's file system includes an infected file, but according to Creative, the worm won't infect a connected PC unless the user browses the device's file list and clicks on the infected file.
Creative has posted a release on its Japanese site that lists the serial number range of the infected players -- 1230528000001 through 1230533001680 -- along with links to additional information. (The pages are in Japanese, but can be roughly translated using sites such as Babel Fish.)
Shipments of the Zen Neon 5GB model have been temporarily suspended while the company investigates the matter and checks for possible infections.
"We apologize the fact that very much annoyance was applied the customer and to the related everyone deeply," a Babel Fish-translated statement from the company read.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.