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InformationWeek's August Must Reads is a compendium of our best recent coverage of customer engagement. Find out how big data analysis is revolutionizing how people travel, the ways in which promoted tweets can reach customers, how becoming a digital business will make you humble -- and much more.

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In This Must Reads:

  • Big Data Analysis Drives Revolution in Travel
  • Goodbye IT, Hello Digital Business
  • MetLife Uses NoSQL For Customer Service Breakthrough
  • 6 Ways To Make Promoted Tweets Pay Off
  • Big Data Reveals Weather-Related Shopping Patterns
  • Digital Business Requires Dose Of Humility
  • 5 Tips For Proactive Customer Engagement

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