Doug Solomon & Gentry Underwood • IDEO - InformationWeek
IoT
IoT
News
Commentary
6/18/2009
09:43 PM
Oliver Marks
Oliver Marks
Commentary
50%
50%
RELATED EVENTS
CAO Discusses Their Roll & The Skills Needed to Do the Job
Jul 26, 2017
LWhat does a chief analytics officer do each day? To help us answer that question we welcome Dun & ...Read More>>

Doug Solomon & Gentry Underwood • IDEO

IDEO are an industrial design company who have evolved into an innovation and design company with eight international offices and 500 employees.Starting out historically with small project teams using lots of post it notes, it was hard to collaborate across organizations that are spread out across the world. IDEO looked for ways to build tools to build communities around common interests, passions and expertise in order to become one interconnected organization. Allowing employees to reveal what they're interested in and working on was seen as being of great value.They started by building a design team to attempt to see internal processes as a client engagement to craft an appropriate environment for IDEO work practices.The goals were to build a system that targets process friction points and addresses them without overwhelming people with new processes and tools.The IDEO Intranet environment is contained in a custom Ruby wrapper, using ThoughtFarmer for wikis, Movable Type for blogging and some legacy asset and data applications.This was IDEO's fifth attempt at launching wikis before they got it right. Email is still alive and strong as a primary communication medium but wikis are getting stronger usage. Internally people now find health claim forms and other bureaucratic materials through wikis instead of email.The system has had a very enthusiastic uptake internally, becoming very integral to the way people work. There is now a high level of internal blogging.Although aware that every culture is different, IDEO offer consulting to other companies based on their experiences creating their internal collaboration environment.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Strategies to Conquer the Cloud
Chances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll