Editor's Note: It's Time To Get Down To The Business Of Privacy
Whew! Ninety-three--that's the number of pages in the PDF file I downloaded from the Federal Register last week detailing the final rule from the Department of Health and Human Services for privacy standards for health information. That's a lot for health-care and insurance companies to digest, and it's only one component of the Health Insurance Portability and Accountability Act. It's also a lot for consumers to chew over. But Marty Abrahms gives the department a lot of credit. Not only is it providing very detailed specifications, he says, it's also providing a summary that's more palatable. That's a concept that Abrahms, former chief privacy officer at Experian, who now works for law firm Hunton & Williams, and others are trying to convince companies to adopt. Already, the folks at Citigroup, J.P. Morgan Chase, Procter & Gamble, and others are working on shorter, friendlier, less legal mumbo-jumbo types of statements. It needs to be something consumers can glance at and compare with others, he says. I couldn't agree more. Last summer, my mailbox was deluged with privacy statements from banks and credit-card companies (those complying with the Gramm-Leach-Bliley Act), but somehow they always ended up in the "to read later" pile. It's one of those piles that, if it sits there long enough and I haven't touched it, can go into the recycling bin without much thought.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.