Perhaps a few of you are like me in wanting to pretend you're not a tech slave. In a pinch, we can get along just fine without our electronic tools, right? Me, I keep my notes in a Mead spiral that's identical to the notebook I carried to eighth grade. Surely I can't be technology–dependent.
Then the power goes out. The outage doesn't hit my office, it doesn't even hit my time zone, and I'm still out of business. Without E–mail and a secure network to collaborate with my colleagues in seven cities around the country, I'm isolated and unproductive. E–mail isn't just how we send messages, it's how we think. It's a wild brainstorming session and a quiet place to contemplate all at the same time. Without it, ideas stagnate.
Fortunately, other people at our company had a much more realistic view of our technology dependence than I, so my idleness didn't last long. For more about how people like you kept businesses moving last week, see our article on page 18.
There's further evidence in our article on page 34 of the dependence we put on our networks—technical and social—to help us create ideas. It's about knowledge management. Now that's a term sure to bring groans to some people's lips. They've heard grand promises and watched them fall short in reality. But the article, by senior editor Tony Kontzer, explores why companies still pursue knowledge management's goals of enabling faster, smarter decisions, and the tools they're using to get the promises closer to reality this time, leveraging more flexible search and collaboration technologies.
After all, it's not just what you know. It's who you can tell it to.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.