So, I'm sitting on an airplane last week trying to get to New York, but there's a ground stop at the airport due to unusually thick fog. After a couple hours, all passengers were asked to leave the plane and either book a seat on a later flight or cancel and get a refund. Having no chance of making my meeting on time anyway, I decided to get a refund. But when I showed up at the desk, the agent told me, "I can't give you a refund because the computer says you are on the plane." But I'm not on the plane. I'm standing right here in front of you, I replied, trying not to laugh. "Yes, but the computer says you are on the plane." I said, "But the flight has been delayed and we were asked to deplane and return to the ticket counter. So here I am." Then after about 15 minutes of the agent telephoning another agent downstairs at the gate, they finally agreed that, in fact, I wasn't on the plane.
Real-time communications clearly haven't caught up with this particular airline process. No harm done, really, just a little bit of time wasted. Now that I've vented about that experience, let me tell you about an amazing real-time process, one that is so sophisticated it doesn't require human involvement. Before you get excited, I should tell you that it will waste a lot of your time, and the potential for harm is quite high. I'm talking about automated hacking, a problem that's become so bad it's nearly impossible to quantify. In as little as six seconds, an unprotected PC can be infected by a software-driven attack. Twenty-four hours a day, bots search the Internet for vulnerable systems and then churn out spam or malicious code. Find out how some companies are trying to outsmart automated threats with automated defenses in our story, Machine Wars. For now, we aren't quite sure who's going to win these machine wars.
5 Top Federal Initiatives For 2015As InformationWeek Government readers were busy firming up their fiscal year 2015 budgets, we asked them to rate more than 30 IT initiatives in terms of importance and current leadership focus. No surprise, among more than 30 options, security is No. 1. After that, things get less predictable.
Top IT Trends to Watch in Financial ServicesIT pros at banks, investment houses, insurance companies, and other financial services organizations are focused on a range of issues, from peer-to-peer lending to cybersecurity to performance, agility, and compliance. It all matters.
Join us for a roundup of the top stories on InformationWeek.com for the week of September 18, 2016. We'll be talking with the InformationWeek.com editors and correspondents who brought you the top stories of the week to get the "story behind the story."