The head of beleaguered services firm EDS, Richard Brown, resigned March 20 and was replaced by Michael Jordan, the former chairman and CEO of CBS Corp. In a memo to employees, Brown said that his "guiding leadership principle has always been to do what I believed is right for EDS. Today, I believe that means transferring leadership to a new executive team." The changing of the guard isn't entirely a surprise, given EDS's poor financial performance last year and its stated expectations that 2003 will likely be worse. The firm has a significant presence in the troubled airline industry, several key clients have gone bankrupt, and its largest client, General Motors Corp., has cut spending. EDS alum Jeffrey Heller, who retired last year, returns to a role he held from 1996 to 2000 as president and chief operating officer.
IT's Reputation: What the Data SaysInformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business really views IT's performance in delivering services - and, more important, powering innovation. Our results suggest IT leaders should worry less about whether they're getting enough resources and more about the relationships they have with business unit peers.
What The Business Really Thinks Of IT: 3 Hard TruthsThey say perception is reality. If so, many in-house IT departments have reason to worry. InformationWeek's IT Perception Survey seeks to quantify how IT thinks it's doing versus how the business views IT's performance in delivering services - and, more important, powering innovation. The news isn't great.
InformationWeek Must Reads Oct. 21, 2014InformationWeek's new Must Reads is a compendium of our best recent coverage of digital strategy. Learn why you should learn to embrace DevOps, how to avoid roadblocks for digital projects, what the five steps to API management are, and more.