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1/30/2012
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David F Carr
David F Carr
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Enterprise Social Networks: A Guided Tour

More enterprises are deploying internal social networks to encourage collaboration and improve productivity. Take a tour of the major platforms and see how they are being used by leading organizations.
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Cisco Quad is significant for the way it ties together social networking and unified communications. Many of the leading platforms provide the notion of a "contact card--move your mouse over a person's name or profile picture and up pops a mini-profile. This is similar to how consumer social networks will let you see a few pop-up details about a connection to make it easier for you to determine who to follow or establish a connection with. Most enterprise social networks will include a person's phone and mobile numbers in the contact card and also an instant messaging option. Quad also wants to make it easier for you to start a call or a video conference through your Cisco-powered network.

In this image, you can see that the Quad home page also displays a summary of the users waiting voice mails, with phone and video icons to make it easy to return the call.

Early success stories for Quad include the international law firm Minter Ellison.

Recommended Reading

10 Questions Before Choosing An Internal Social Network Platform

What Enterprise Social Success Stories Have In Common

10 Enterprise Social Networking Obstacles

5 Enterprise Social Traps To Avoid In 2012

Yammer And The Freemium Trap

Enterprise 2.0 Payoffs: Sales, Innovation, Knowledge Sharing

10 Smart Enterprise Uses For Twitter

Top 20 Add-Ons For Microsoft SharePoint

Follow David F. Carr on Twitter @davidfcarr. The BrainYard is @thebyard

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raulcabrerar
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raulcabrerar,
User Rank: Apprentice
8/27/2014 | 11:13:55 AM
This one has been developed for Google Apps
I´d like to add another alternative,

but this one diferentiates from the others because is the only one that has been developed using Google techonology and is also fully integraded with Google Apps including Google drive and Docs. in short is a Ccollaboration tool + an Intranet + a Social business solution.

You will find corporate and groups wall for discussions where you can share thoughs and files and corporate announcements, a people directory with extended profiles and powerfull searh capabilities and many more features.

take a look at it www.insidey.com

my best

Raul
David F. Carr
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David F. Carr,
User Rank: Author
1/27/2014 | 9:23:43 AM
Social Collaboration for Dummies
Last year, I got the opportunity to research and write in more detail about how to buy and manage these technologies with the publication of Social Collaboration for Dummies. So far, it has a 5-star rating from the reviewers on Amazon - check it out.

The book discusses more options than are mentioned here, and I tried to provide guidance on how to sort through the many products competing for attention in this market and the organizations and applications they are best suited for.
BenjaminM313
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BenjaminM313,
User Rank: Apprentice
1/26/2014 | 8:20:26 PM
eXo an Open Source Enterprise Social Network
eXo Platform (Open Source Enterprise Social Network and Enterprise Portal) is an open source alternative to most solutions in the list. It's a social collaboration platform that is highly extensible and based on open standards. With eXo you can not only build an enterprise social network, but you can also build a website, a social intranet or a community website

 
Suparna Rao
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Suparna Rao,
User Rank: Apprentice
12/8/2013 | 1:14:23 PM
Re: Enterprise Social Networks: A Guided tour
Informative ! Our water cooler conversations just got a mobile makeover - Enterprises are becoming increasingly social and this is a fact businesses need to leverage .. fast. Here is something we wrote recently about enterprise social apps and their benefits. http://mlabs.boston-technology.com/blog/your-water-cooler-conversations-just-got-a-mobile-makeover
Simon Osborne
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Simon Osborne,
User Rank: Apprentice
6/12/2013 | 10:40:15 AM
re: Enterprise Social Networks: A Guided Tour
We had a social network built by a company called Social Niche. They are really helpful and installed, customised and host everything and provide ongoing telephone support, which is good. They really helped get us off the ground but I also appreciate they might not be everyone's taste but they deserve this shout out from us - check them out http://www.socialniche.co.uk
ellenfeaheny
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ellenfeaheny,
User Rank: Apprentice
2/19/2012 | 9:09:24 PM
re: Enterprise Social Networks: A Guided Tour
Nilofer Merchant wrote a good blog in Harvard Business Review - with some direct hit Social Business thesis points I think - yet without mentioning a single platform/brand.

I think its a full circle great backup to what you have also presented here.

http://blogs.hbr.org/cs/2012/0...
David F. Carr
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David F. Carr,
User Rank: Author
2/7/2012 | 2:58:26 PM
re: Enterprise Social Networks: A Guided Tour
Another one: NationalField, which grew out of tech developed for the Obama 2008 campaign. See National Field: The Data Driven Social Enterprise http://bit.ly/AlyzoY
David F. Carr
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David F. Carr,
User Rank: Author
2/7/2012 | 2:04:59 PM
re: Enterprise Social Networks: A Guided Tour
I'm always looking for specific case studies on organizations that have put these platforms (or some combination of them) to productive use, so please don't be shy about making introductions if you've got a good story to tell.
David F. Carr
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David F. Carr,
User Rank: Author
2/7/2012 | 2:02:20 PM
re: Enterprise Social Networks: A Guided Tour
I got a flurry of calls after this was published from vendors and their PR representatives wondering why they had been left off the list. Even though I tried to make it clear, this was not a "top 10" list, a lot of people read it that way. I called it a "guided tour" with the idea of presenting a sampling of the styles of enterprise social networking. As it is, the screen shots start to look redundant after a while, and I don't know that showing a dozen more user interface variations would have helped explain the landscape any better. This market is still at an early enough stage that the proliferation of platforms makes it difficult to even attempt a comprehensive list.

For the record, some of the other significant vendors / products include:
-- Tibco Tibbr
-- Moxie Software Employee Spaces
-- Atlassian's Confluence
-- Neudesic Pulse
-- Socialtext (shown in the Motley Fool example)
-- Telligent
-- BroadVision Clearvale
-- OpenText Social Workspace

... and I'm sure there are a few more that I'm leaving off the list.

My current quest is to find more case studies of organizations that have put these platforms to productive use.
ellenfeaheny
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ellenfeaheny,
User Rank: Apprentice
2/2/2012 | 12:32:12 AM
re: Enterprise Social Networks: A Guided Tour
Very cool / useful slideshow - I like it.

In fact my company is creating integration solutions with your top two listed vendors already - and more to come.

But how you can leave Atlassian Confluence off the list with over 8000+ customers (http://www.atlassian.com/softw... ) and 100s of plugins/add-ons, baffles me. Like the rest of your vendors here - Confluence is deployed in many variations: internal, external, departmental, and enterprise-wide.

In my field experience, alot alot of customers have mix and matches of two or more of these listed platforms. Why? Because there is no perfect system - and I do not believe there ever will be.

But there indeed are many platforms that are very complementary to each other - and should be. 1+1 == 3 premise. In #socbiz, 1+1 often == 5.

Just my 2 cents.

Best,

Ellen
CEO, co-founder
AppFusions
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