Enterprise Social Networks: Must-Have Features Guide
Confused by the bevy of vendors promising enterprise social nirvana? Tour the core capabilities that you need when implementing social-focused tools in the workplace.
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Salesforce.com's Chatter includes a feature called Influence that helps users efficiently identify the right people to help them collaborate better. This type of feature--which rewards participation--is also a great motivator for getting people to actively participate in internal social networking initiatives.