re: How Social Software Boosted Our Supply Chain ROI
Change is constant and pervasive. TEVA's experience is common throughout the world of business. Rigid, heavy enterprise applications such as ERP were not intended to be responsive. They simply can't keep pace. The workarounds that TEVA performs exist in every corner of every business. Often the changes in regulations, compliance, global economic conditions, suppliers, customers, demand, products and markets become permanent.
Social networking has shown the value of collaboration and communication. It has also shown us the value of 'pop-up' IT. As consumers we enjoy more technology at home than we do at work. Social networking has demonstrated that complex 'enterprise' solutions can pop-up with very little effort, expense or user training. Moxie provides the secure aspects business demands to have the collaborative discussions. But it doesn't fill the "gap" that exists in the enterprise.
For that, business needs agile, light enterprise applications that embed the requirements of the legacy applications and communicate interactively with secure social networking such as Moxie. The workarounds of an ERP are tied to the process, data and technology of the ERP. As change arises and as it becomes permanent, these three elements cause the gap that requires a workaround. Agile, light enterprise applications de-couple the process, data and technology (PDT) of the ERP or other Legacy Applications leaving them untouched so their consolidated view of financials and compliance remain.
With PDT in hand, agile enterprise applications can improve a process, add required data that is missing and utilize any technology available. In a matter of hours, pop-up enterprise applications can be available to employees, vendors and customers. By filling the gaps, less and less of the work anyone has to do is reacting to emergencies. Collaborative teams can be assembled that improve the visibility, accuracy and efficiency of all the underlying transactions of a Supply Chain. The gaps that exist inside of a company are many. The gaps that exist between the ERP's of your many suppliers and customers are legend.
Secure, social networking software can facilitate the conversations necessary to close the gaps, agile enterprise applications fill them and together they deliver a Social Supply Chain as the new enterprise Apps interact with teams.