Government // Enterprise Architecture
News
7/29/2011
11:10 AM
Connect Directly
LinkedIn
Google+
Twitter
RSS
E-Mail
50%
50%
Repost This

Jive Apps Seek Enterprise Rigor, Consumer Cool

Jive gathers Apps Market partners to discuss creating consumer quality apps with enterprise power.

14 Leading Social CRM Applications
Slideshow: 14 Leading Social CRM Applications
(click image for larger view and for slideshow)
When Jive Software gathered partners in the Jives Apps Market for a showcase event in San Francisco this week, it was seeking to dramatize the breadth of those offerings and its embrace of consumerization in enterprise software.

Many of those app partners acknowledged in interviews that they are only getting started. The kind of deep integration customers might like to see will take time--and perhaps some additional application programming interfaces into the Jive system. At a minimum, what enterprise customers can get today is an easy way of providing a library of approved applications that employees can provision for themselves, as needed, and which are accessible with single sign-on from the apps tab of the Jive social portal.

The Jive Apps Market arrived as part of the recent Jive 5 update to the social software platform. Jive CEO Tony Zingale said the company is embracing the concept of an app as an application that is "very purpose-built and very lightweight," meaning it can be installed with one or two clicks of a mouse. Although the term is borrowed from the world of mobile apps, which are typically native apps for a smartphone operating system, Jive apps are typically cloud software applications with a streamlined account setup process.

What makes an application an app is that "it just works--it should be delightful to work with," said Sundar Pichai, a Jive board member who works by day as senior vice president of product management at Google in charge of software such as the Chrome browser, Chrome OS, and the Google Toolbar. "Just because an app is in an enterprise setting is no reason for it to be boring."

For Jive's partners, the Apps Market represents a new marketing channel, as well as the opportunity to leverage the capabilities of the Jive platform.

"If companies have installed Jive, that means they get and understand social and this way of doing business that is much more open and transparent," said David Stein, a co-founder and co-CEO of Rypple. That alone makes them much more likely to consider Rypple's approach to employee recognition, which allows employees to bestow social achievement badges on each other. When used as a Jive app, Rypple also posts an image of the badge and a message about why it was awarded to the Jive "what matters" news feed.

"We want to be like Zynga is to Facebook, an app that rides on top" of enterprise social software platforms, Stein said.

Similarly, Crowd Factory has turned its product for fielding special offers to users who share a promotion into an app, making it possible to prepare and launch a campaign from within Jive. Creative teams can share alternate images and other digital assets through Jive, then make their choices and import the required files into the campaign. The Lingotek app allows users to translate documents stored in Jive, and Box lets them see the files their cloud file shares within the Jive user interface, with the option of posting links to those files to the Jive news feed. Appirio demonstrated its Social Selling with Salesforce.com integration, while ThreeWill showed its SharePoint List Viewer for Jive, which deepens Jive's integration with the Microsoft portal software. That's just a sampling.

In each case, the integrations are just a down payment on what might be possible. For example, Lingotek can so far access only documents stored in Jive, not the content of status posts or discussions. You can share a link to a file stored in Box in your Jive news feed, but you can't easily send a file stored in Jive into the Box repository. Rypple is offering its basic "thanks and rewards" app embedded in Jive--the same features offered in the free version of its product--but premium features for employee coaching and career development are a click away on Rypple's own website.

Deeper integration can come in time, said Aman Manik, business development manager at Box. "This is the first step to make it happen." For all the virtues of Apple's mobile app platform, iOS has only recently opened up enough to allow two different apps--for example, Box and Evenote--to share documents, he noted, and the Jive app platform will also evolve and mature to enable capabilities that make sense, he said.

Aside from technical integration, Crowd Factory CEO Sanjay Dholakia said he is still feeling out the market opportunity. "What we want to learn is, who are the Jive customers and what are their needs? It may be that all of our apps make sense in the Jive environment. It may be that only some of them do," he said. Beyond special offers, he thinks it's likely to make sense to add Crowd Factory apps for sweepstakes, voting, and contests to the Jive Apps Market. "And because of this consumerization of apps, that's relatively straightforward to do," he said.

In some ways, the promise of streamlined and painless integration associated with apps is nothing new, echoing claims made over the years for various component software technologies. "It's all the same promise--we've just gotten better at delivering on it," Dholakia said.

Attend Enterprise 2.0 Santa Clara, Nov. 14-17, 2011, and learn how to drive business value with collaboration, with an emphasis on how real customers are using social software to enable more productive workforces and to be more responsive and engaged with customers and business partners. Register today and save 30% off conference passes, or get a free expo pass with priority code CPHCES02. Find out more and register.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
anon8120074868
50%
50%
anon8120074868,
User Rank: Apprentice
8/11/2013 | 9:21:23 AM
re: Jive Apps Seek Enterprise Rigor, Consumer Cool
Jive Apps can be a significant asset in your attempt to leverage Jive fully. Like any important enterprise technology, value multiplies when it is integrated with other enterprise and third part services. Trick is using Jive right. More at http://www.inkattech.com/jive-...
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 - 2014
Our InformationWeek Elite 100 issue -- our 26th ranking of technology innovators -- shines a spotlight on businesses that are succeeding because of their digital strategies. We take a close at look at the top five companies in this year's ranking and the eight winners of our Business Innovation awards, and offer 20 great ideas that you can use in your company. We also provide a ranked list of our Elite 100 innovators.
Video
Slideshows
Twitter Feed
Audio Interviews
Archived Audio Interviews
GE is a leader in combining connected devices and advanced analytics in pursuit of practical goals like less downtime, lower operating costs, and higher throughput. At GIO Power & Water, CIO Jim Fowler is part of the team exploring how to apply these techniques to some of the world's essential infrastructure, from power plants to water treatment systems. Join us, and bring your questions, as we talk about what's ahead.