InformationWeek

With the help of a leading industry analyst and specific customer examples, this vendor perspective identifies a seven-step model for automating information processes across your enterprise. Using the proposed model in industries such as distribution, financial services, insurance and manufacturing, companies can control costs, rapidly respond to change, improve communication and customer service, and accomplish more work with fewer resources.

Across the industry, documents continue to serve the role as the universal communication tool for businesses and customers. Companies working with high-volume systems and production documents are consistently looking for solutions that increase employee productivity and automate their key information processes—leveraging their existing infrastructure investments of packaged applications, custom processes, legacy systems and new XML web services.

This seven-step process shows organizations how to refine their current processes through optimization of documents and information to help improve business efficiencies and communication.

Discussion topics:

Learn how to:

• Do more work with fewer resources (time, materials, labor)
• Identify and automate inefficient business information processes
• Leverage investments by integrating with existing infrastructure
• Improve internal and external communication
• Ensure future flexibility with advent of XML web services
• Improve customer satisfaction and retention