An InformationWeek Vendor Perspectives TechWebCast
Enterprises today understand that IT assets and applications deliver greater value to the lines of business and customers when managed from a business perspective. With IT executives increasingly measured on the value they provide, this business-centric method of managing IT resources has become a top priority for CIOs.
Gaining true real-time visibility into the end user experience for key applications is critical to ensuring that IT is delivering maximum value to the business.
In this InformationWeek Vendor Perspective TechWebCast, Jean-Pierre Garbani, Vice President, Research Director of Forrester Research, will offer strategic advice and technology insights for IT professionals seeking to implement End User Management as part of their IT management solution.
Srikanth Gopalaswami, Senior Product Marketing Manager of Mercury Interactive, will talk about strategies for implementing an End User Management solution to achieve visibility into the business impact of IT.
Topics to be discussed include:
- The strategic value of End User Management
- An overview of available End User Management solutions
- The synergies between active business process and real user monitoring
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