Wednesday,
April 30, 2003
11:00 a.m. PT
2:00 p.m. ET
Mark Ehr,
Sr. Analyst, Enterprise Management Associates Sivan Metzger,
Sr. Product Marketing Manager, Topaz Business Availability, Mercury Interactive Moderator: Charles Neulight, InformationWeek
Business Availability: Managing IT Operations within a Business Context
An InformationWeek Vendor Perspectives
Adequate IT budgets are scarce and resources are taxed, yet it is as crucial as ever to maintain both high availability and service level agreements for mission critical applications that are most important to meeting your company’s business objectives.
Major issues affecting CIOs and IT managers include the gap between the business commitments they make to line of business (LOB) and the capability to execute upon them given the resources, tools and budgets they are equipped with. The ways you can align your IT organization to meet business expectations is by obtaining end-to-end visibility into mission critical business application availability, and by distinguishing performance problems that actually impact the business from those that do not.
Join us for a one-hour Webcast to discover new technologies that facilitate the management of business availability in real-time to more closely align and prioritize IT operations with business objectives.
Log on from your office and participate in this interactive discussion on the latest business availability strategies and solutions.
Discussion topics include:
How to provide end-to-end visibility into business availability by presenting key business process availability indicators in real-time, mapping them to the underlying IT infrastructure
How to aggregate, correlate, and present cross-tier availability information in a business context to allow IT operations teams to continuously manage the health of critical services and applications
How to enable business impact-based IT resource prioritization in real-time
How to streamline and communicate between LOB and IT teams via a formal collaboration channel
How to provide scalable, cross-applications views to improve global operations of Fortune 2000 IT teams