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Wednesday,
October 15, 2003
11:00 a.m. PT
1:00 p.m. CT
2:00 p.m. ET


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Sivan Metzger,
Sr. Product Manager, Mercury Interactive

Rick C. Sturm,
Founder & President, Enterprise Management Associates

Charles Neulight,
Contributing Editor, Events, InformationWeek



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Optimize Business Availability |
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An InformationWeek Vendor Perspectives TechWebCast
- 50% of all applications fail to meet business objectives*
- 40% of IT projects fail to deliver intended return**
Today’s enterprise is critically dependent on IT-delivered applications to meet business requirements, placing IT in the relatively new role as a business-critical function. This puts IT management under enormous pressure to operate like a business.
Complicating this challenge is the fact that today’s IT operations and infrastructures are vastly complex that include disparate applications and technologies, competing interoperability standards, and evolving network, infrastructure, and security requirements.
Many IT organizations have silo teams managing with segmented functions using tools that are centered on system monitoring. As a result, managing and maintaining high business availability – the combination of application availability, performance and cost – must be the number-one goal of IT.
Log on and learn how to:
Manage IT from a business perspective
Optimize monitoring and the triage processes
Proactively manage the business user experience to minimize impact
Define, manage and correlate SLAs and OLAs to improve service levels
Join us for a one-hour TechWebCast and find out how Mercury’s Business Availability Center can help your organization.
*Gartner
**Harvard Business School Press

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