Date: November 1 Event Specific Password: IWKNET1101 Sponsored by:	E-Support: Regain Control Of The Tech Support Chaos Is managing IT support resources turning your world topsy-turvy? Particpate in this InformationWeek NetForum event to gain insight into the benefits and drawbacks of developing an E-support iniative. Learn how to manage existing IT resources, how to supplement those resources with Web-based technologies and services, and discuss the impact an E-support initiative may have on other IT projects in your company. During this interactive event, you'll also explore: Build versus Buy: When to Choose an Internal Solution or Service Provider (or both) ROI - Knowing if the Benefits Outweigh the Costs and Risk Factors Resolving Internal Management Issues - How Much Control Should Employees Have? Resource, Ease of Use and Interoperability Issues Your registration is complimentary, but you must register in advance to participate. Register today! Event Specific Password: IWKNET1101

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