02:06 PM
Connect Directly
Repost This

Feds Clear Some Apple MacBook Pro Batteries Of Safety Defects

The U.S. Consumer Product Safety Commission has given a thumbs up to using substandard batteries for Apple's 15-inch MacBook Pro notebooks. Apple has launched an exchange program to replace those batteries.

The U.S. Consumer Product Safety Commission has reviewed substandard batteries for Apple's 15-inch MacBook Pro notebooks but determined they didn't pose any safety threat, a commission spokesman told CRN Wednesday.

Apple has voluntarily launched an exchange program for batteries sold in some 15-inch MacBook Pro laptops, but the Cupertino, Calif., company said on its support Web site that it was doing so only because it discovered the batteries "do not meet our high standards for battery performance."

The batteries were sold between February and May, and Apple said that since there are no safety issues, the batteries could still be used until replacements arrive. Apple spokesmen didn't return calls for comment on the matter.

For several weeks before Apple began the voluntary exchange program, reports surfaced on several Web sites about "bulging" batteries in some MacBook Pro systems. The bulging was so severe in some instances that the notebook casing was bent out of shape.

CPSC spokesman Scott Wolfson declined to say whether Apple's voluntary exchange program arose in response to the bulging problem or whether the program stemmed from other battery issues. "We never allow a company to do an independent recall when there is a substantial potential hazard," Wolfson said.

Apple began the exchange program after asking customers who heard "a high-pitched buzzing sound" in their MacBook Pros to contact them.

The CPSC's Wolfson also declined to say if Sony was involved in the manufacturing of the MacBook Pro batteries in question, since a recent recall of 4.1 million notebook batteries by PC giant Dell involves Sony laptop batteries.

"We are looking at Sony batteries outside the scope of the Dell recall," Wolfson said. That includes trying to determine whether the manufacturing line involved in the defective Dell battery cells was used to make components for other notebook vendors. Those batteries are being blamed for several cases of severe overheating and pose a fire hazard, Dell and the CPSC have said.

Apple solution providers that CRN interviewed about the MacBook Pro battery issue said they hadn't received reports from customers about major defects or problems with batteries, though some minor, non-hazardous issues have emerged, such as batteries that fail to recharge properly.

Comment  | 
Print  | 
More Insights
The Agile Archive
The Agile Archive
When it comes to managing data, donít look at backup and archiving systems as burdens and cost centers. A well-designed archive can enhance data protection and restores, ease search and e-discovery efforts, and save money by intelligently moving data from expensive primary storage systems.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 - 2014
Our InformationWeek Elite 100 issue -- our 26th ranking of technology innovators -- shines a spotlight on businesses that are succeeding because of their digital strategies. We take a close at look at the top five companies in this year's ranking and the eight winners of our Business Innovation awards, and offer 20 great ideas that you can use in your company. We also provide a ranked list of our Elite 100 innovators.
Twitter Feed
Audio Interviews
Archived Audio Interviews
GE is a leader in combining connected devices and advanced analytics in pursuit of practical goals like less downtime, lower operating costs, and higher throughput. At GIO Power & Water, CIO Jim Fowler is part of the team exploring how to apply these techniques to some of the world's essential infrastructure, from power plants to water treatment systems. Join us, and bring your questions, as we talk about what's ahead.