InformationWeek

August 13, 1999

Santa Gets Online Help

There's still 130 days until Christmas, but smart online retailers are already gearing up for the holiday rush. To help them avoid the problems many had last year, when traffic spikes slowed many sites to a crawl and led to dissatisfied customers, Manage.com Inc. next week will take the wrapping off an eChristmas Readiness Assessment service, a consulting program that assesses the order-fulfillment, billing, security, and customer-inquiry mechanisms of E-commerce sites.

But before you sign up, make sure you're not getting snowed about sales forecasts: Pricing for the service start at $45,000.

--Brian Riggs