FTD Florist Services will announce today that it has turnedover to Hewlett Packard a contract to provide PC hardware to
the more than 20,000 FTD florists participating in its
floral business system, Mercury Wings.
The deal comes less than a year after FTD announced a
similar PC arrangement with Dell
( http://www.informationweek.com/story/IWK19981030S0002 ).
"We launched our project with Dell, and Dell continues to be a
partner on the server systems," says an FTD spokeswoman.
"We've changed that relationship to HP because of the value
and the quality that HP offers." She says HP won the deal
because of its reputation for reliability and because the
company was impressed with the customer service it has
The Mercury Wings project is being developed by FTD so it's
20,000-plus franchised florists have a standardized system
for ordering flowers, tracking inventory, credit-card
authorization, and billing using customized, Window-based
software. Under the deal, HP will provide FTD with
approximately 26,000 HP Vectra Corporate PCs, plus printers
and monitors, for its franchisees. HP will also provide FTD
with 6,000 HP ProCurve eight-port hubs. A dollar amount for
the deal isn't being disclosed.
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