InformationWeek: The Business Value of Technology

InformationWeek: The Business Value of Technology
e2 Conference & Expo - Boston 2013
CIO Values: What They've Accomplished, Where They're Headed

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Marc Probst, VP And CIO Of Intermountain Healthcare

Jacquelyn Barretta, CIO, Con-way  Ulrich J. Seif, Senior VP of Supply Chain and Services and CIO, National Semiconductor  Paul Heller, CIO, Vanguard Group  Ramón F. Baez, VP and CIO, Kimberly-Clark  Deb Horvath, Executive VP and CIO, Washington Mutual  Joe Morgan, VP and CTO and General Manager On Demand Solutions, Standard Register  Bruce Livingstone, Senior VP of Consumer and Technology at Getty Images and CEO of iStockphoto, Getty Images  Bob Lento, President of the Information Management Line of Business, Convergys  Steve Olsen, Executive VP, Chief Operating Officer, and CIO, CheckFree  James Mazarakis, Chief Technology Officer, T. Rowe Price  Kate McNulty, Senior VP and CIO, Schwan Food  Kevin Bott, Senior VP and CIO, Ryder System  Gary Scholten, Senior VP and CIO, Principal Financial Group  James Krause, Managing Director and CIO, CME Group  Mike Jackson, VP and CIO, Rockwell Automation  Stephen Bozzo, CIO, 1-800-Flowers.com  Douglas Caddell, CIO, Foley Lardner LLP  Richard Temple, VP of IT and CIO, Saint Clare's Health System  Tom Gosnell, Senior VP and CIO, CUNA Mutual Group  Bill Santille, CIO, Uline  Frank Modruson, CIO, Accenture  Robert Keefe, senior VP and CIO, Mueller Water Products  Michael Mediterraneo, Senior VP And CIO, Cambridge Integrated Services  Raj Rawal, Senior VP And CIO, Burger King  Frank Yang, CTO, Recycle Bank  Daniel Salisbury, Corporate VP, Global IT, Cadence Design Systems  Becky Blalock, Senior VP And CIO, Southern Co.  Phil Tuggle, Senior VP, Information Technology Services, Southwire  Lee Congdon, CIO, Red Hat  Tom Tabor, Senior VP And CIO, Highmark  Sam Coursen, VP And CIO, Freescale Semiconductor  Patty Morrison, Executive VP And CIO, Motorola  Michael Fuqua, Senior VP, Global IS, Global Crossing  Tom Holmes, CIO, At Arise Virtual Solutions  Steven McIntosh, Senior VP And CIO, Jackson Family Enterprises  David Riley, CIO, VP Of IS And Technology, Foundry Networks  Bill Brown, Senior Vice President, Chief Information Officer, Iron Mountain  Steve Phillips, Senior VP And CIO, Avnet  Dave Flanagan, CIO, Lionbridge Technologies  Mike Foley, CIO, MassMutual  Greg Marr, VP, IT And Facilities Management, RedPrairie  Sue Powers, CIO, Travelport GDS  Craig Lathrop, CIO, Americas' SAP Users' Group  Dave Goff, VP And CIO, Emulex  Rob Shostak, founder and chief technology officer, Vocera Communications  Nelson Lin, VP Of IT Services and CIO, Konica Minolta Business Solutions U.S.A.  Vercie Lark, CIO, Embarq  Paul Valle, CIO, Papa Gino's Pizzeria  Don Campbell, CTO Of Cognos  Avid Modjtabai, Executive VP And CIO Of Wells Fargo  Michele Goins, Senior VP And CIO At Juniper Networks  Jon Stevens, CIO Of CDW  Ken Harris, CIO and Senior VP Of Shaklee  K. Ananth Krishnan, CTO Of Tata Consultancy Services  Denis Stypulkoski, Executive VP And CIO Of Tygris Commercial Finance  Larry Stofko, Senior VP And CIO At St. Joseph Health System  Kevin Kometer, Managing Director And CIO, CME Group  John Lambeth, Senior VP And CIO, Erickson Retirement Communities  Marina Shabin, VP And CIO Of Sterling Commerce  Gregg Davis, Senior VP And CIO Of Webcor Builders  Mark Brewer, Senior VP And CIO Of Seagate Technology  Ian Patterson, CIO At Scottrade  Donald H. Hopkins, SunGard Availability Services  Michael Manchisi, CTO, MasterCard Global Technology And Operations  Yuvi Kochar, CTO And VP Of Technology For The Washington Post Co.  Peter Whatnell, CIO Of Sunoco  Laxman Kumar Badiga, CIO At Wipro Technologies  Marty Colburn, Executive VP And CTO At The Financial Industry Regulatory Authority  Lynn Willenbring, CIO Of The City Of Minneapolis  Ed Trainor, CIO Of Amtrak  Lisa Schlosser, VP And CTO, Westlaw Business  Aseem Gupta, CIO Of Sogeti  Mark Greenlaw, VP And CIO Of Cognizant  Dom Nessi, Deputy Executive Director And CIO, Los Angeles World Airports  Amin Kassem, Executive VP And CIO Of SHPS  Phil Fasano, Senior VP And CIO, Kaiser Permanente  Randy Gross, CIO Of The Computing Technology Association Of America  Jason Harrison, Worldwide CIO Of Mediabrands  Chad A. Eckes, CIO Of Cancer Treatment Centers Of America  Bob Sarnecki, VP And CIO For Phoenix Children's Hospital  Kirk Gutmann, Process Information Officer At General Motors  Jim Jones, VP And CIO Of Great River Energy  Ken Silva, Senior VP And CTO Of VeriSign  Manjit Singh, CIO Of Chiquita Brands International  Robert L. Geller, CIO At XO Communications  Ann M. Harten, VP Of Global Information Services And Human Resources At Haworth  Andy Blumenthal, CTO Of The Bureau Of Alcohol, Tobacco, Firearms And Explosives  Christopher Rence, Chief Information And Business Transformation Officer Of FICO  Mark Dajani, Senior VP And CIO Of Kraft Foods  John P. Burke, CIO Of Ambit Energy  Patti Reilly White, Senior VP And CIO Of Darden Restaurants  Marc Probst, VP And CIO Of Intermountain Healthcare  Mujib U. Lodhi, CIO At DC Water And Sewer Authority  Casey King, Chief Technical Officer At LifeSize  Jeffrey Sorenson, Lieutenant General And CIO, United States Army  Teri Takai, CIO For The State Of California  Chris Perretta, Executive VP And CIO Of State Street  Patricia A. Coffey, Allstate Insurance And The Society For Information Management  David Wennergren, Deputy CIO Of The Department Of Defense 

Marc Probst
VP And CIO Of Intermountain Healthcare

CAREER TRACK
How long at current company? 6 years

Most important career influencer: My father. He was an early leader in the development of computers (ENIAC at MIT) and helped build Sperry, a major computer business. But his greatest influence on me was his leadership style of treating everyone with respect and leading through example.

Career accomplishment I'm most proud of: Shifting Intermountain Healthcare's information systems to a user-driven strategy (primarily a governance model change).

Decision I wish I could do over: Leaving Ernst & Young to help a startup business during the dot-com revolution. If you learn from your failures, then this gave me my Ph.D.

ON THE JOB
IT budget: $135 million operating, $40 million capital

Size of IT team: 850 full-time employees

Top initiatives:

  • Enterprise clinical information system development: We're building an electronic medical record system. This is a 5- to 8-year project that we're co-developing with GE Healthcare. It's a huge project, with lots of risk and the potential to really help the healthcare industry.
  • Enterprise picture archive communication system: This will be one of the world's largest PACS implementations--used for the management of diagnostic images--and requires cultural and workflow changes.
  • Implementing financial measurement and controls in IS: With more than 2,500 applications being used across a wide variety of functions and regions, it's been a challenge to put in standard tools and controls.

    How I measure IT effectiveness: Completing projects in the time frames and budgets set (about 65% successful); meeting our service-level agreements; and completing our agreed-to goals for a year and coming in within the budget we agreed to meet.

    VISION
    Advice for future CIOs: If you think you have a great idea and the team to get it done, stay the course. Flip-flopping and constant changes in strategy ultimately will kill you.

    The next big thing for my industry will be... agreeing to standards and implementing systems that support these standards, which will allow for significantly better communication, decision support, and better, less costly care.

    The federal government's top tech priority should be ... standards. It should stay out of the rest.

    Kids and tech careers: I wouldn't steer my kids toward a tech career. They should pursue their own passions.

    PERSONAL
    Colleges/degrees: University of Utah, BS; George Washington University, MBA
    Favorite sport: Football
    Favorite president: Ronald Reagan, who understood what leadership was all about
    Business leader I'd like to have lunch with: Virgin's Richard Branson --he seems interesting and fun
    If I weren't a CIO, I'd be... a very poor writer for an international travel magazine


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