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Getting ERP Deployments Right The First Time Around

App-performance-management software increasingly is being used specifically for ERP projects.

A difficult implementation of ERP software can do more than take the float from one's loafers. In some cases, it can actually harm a company's financial performance. Agilent Technologies Inc., for example, says it lost hundreds of millions of dollars in its fiscal quarter ended July 31 because of problems with ramping up a new ERP system.

Some companies find value in app-performance-management software that helps find and fix problems before the applications go live in new systems. In fact, performance-management software increasingly is being used specifically for ERP projects. For instance, HyPerformix Inc. earlier this month began selling Optimizer Model for SAP, which a company can use to simulate an ERP system and address performance problems related to its underlying infrastructure before deploying apps.

Ross Holman, former CIO of Southwest Airlines Co., used the performance suite while testing new apps for the airline and sees value in ERP-specific modules. "The more you want to model a specific piece of software, the more work you have to do," says Holman, who became an independent consultant after leaving the airline in February. "With the new product, HyPerformix is creating some of those ERP and database components so the customer doesn't have to."

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